Senior Account Manager

Omni - Growth Partner; Gauteng; Remote; ZAR 1 025 000 - 1 368 000; Full time

Job summary

A leading growth consultancy in South Africa is seeking a Senior Account Manager with expertise in email marketing and outbound systems. The successful candidate will advise clients on best practices, manage multi-client accounts, and oversee cold email campaigns. With 3–5 years of experience in relevant roles, you’ll play a key role in scaling client businesses and achieving measurable growth. This position offers the opportunity to work remotely and creatively within a skilled team.

Qualifications

• 3–5+ years in outbound, demand gen, or email marketing roles.
• Proven expertise in email outreach platforms.
• Ability to manage 5–10 client accounts effectively.

Responsibilities

• Lead Instantly and outbound systems consultant for clients.
• Audit and manage email outreach systems.
• Develop cold email campaigns and optimize targeting frameworks.
• Monitor campaign metrics and resolve deliverability issues.
• Coordinate with copywriters and operations for campaign alignment.
• Present strategies and reports to clients.

Skills

Expertise in email outreach platforms

Understanding of email deliverability

Managing multi-domain outbound systems

Knowledge of outbound metrics

Excellent communication skills

Tools

Smartlead

Instantly

Mailshake

Lemlist

Job description

Role Description — Instantly & Email Marketing Consultant (Senior Account Manager)
We’re hiring an Instantly and Email Marketing Expert to serve as a strategic growth consultant and senior account manager for Omni's clients. This is not a basic account management role — it’s a technical and strategic leadership position.

You’ll act as the go-to expert for building, optimizing, and scaling outbound systems using Instantly and related email infrastructure tools.
You’ll advise clients on best practices in cold email, deliverability, domain reputation, and funnel conversion while leading internal execution teams to deliver measurable ROI. Your role combines client strategy, system architecture, and campaign analytics — all with one goal: make every client’s outbound system perform like a well‑oiled machine.

Key Responsibilities

• Act as the lead Instantly and outbound systems consultant for Omni's clients in the AI and tech sectors.


• Audit, build, and manage email outreach systems — including domain setups, inbox rotation, warm‑up protocols, and sequencing.


• Develop and optimize cold email campaigns, A/B tests, and targeting frameworks for consistent lead flow.


• Advise clients on copy strategy, personalization, and outbound funnel design to maximize deliverability and conversion.


• Monitor campaign metrics, domain health, and inbox performance — proactively resolving issues to maintain deliverability.


• Coordinate with copywriters, SDRs, and operations to ensure campaigns align with client objectives and performance targets.


• Present strategy updates, growth reports, and system audits directly to clients and leadership.

Qualifications

• Proven expertise in Instantly and email outreach platforms (Smartlead, Instantly, Lemlist, Mailshake, etc.).


• Deep understanding of email deliverability, domain reputation management, and cold email best practices.


• Experience designing or managing multi‑domain, multi‑inbox outbound systems.


• Strong grasp of outbound metrics — open rates, reply rates, domain warm‑up, IP reputation, etc.


• Ability to manage 5–10 client accounts while driving measurable growth KPIs.


• Excellent communication skills — able to translate complex deliverability or system issues into actionable advice for clients.


• Background in B2B marketing, tech, SaaS, or demand generation is a plus.


• 3–5+ years in outbound, demand gen, or email marketing roles.

What Makes This Role Unique

You won't just be "running campaigns."

You’ll be building infrastructure, advising founders, and owning outbound performance for clients who rely on Omni as their full‑scale growth partner.

You’ll work with a highly skilled, remote‑first team and have the creative and operational freedom to architect best‑in‑class Instantly systems that scale companies past six and seven figures.