Senior Account Manager

Datacentrix; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A dynamic IT solutions provider in Cape Town seeks an experienced Account Manager. The role focuses on managing a portfolio of key accounts, driving sales growth, and ensuring client satisfaction. Ideal candidates will have a relevant degree, proven account management experience, and excellent communication skills. Join to be part of a results-driven team in a fast-paced environment.

Qualifications

• Proven experience in sales or client services.
• Experience in cross-selling multi-vendor solutions.
• Track record of managing large accounts and achieving sales targets.

Responsibilities

• Own and grow a portfolio of key accounts.
• Oversee account management to ensure growth and retention.
• Identify upselling and cross-selling opportunities.

Skills

Proven experience in account management

Excellent communication skills

Customer and Business Needs Analysis experience

Strong business acumen

Problem-solving abilities

Ability to thrive in a fast-paced environment

Education

Grade 12 and relevant Degree / Diploma

Job description

Overview

Western Cape, CPT - Northern Suburbs (Market related, Negotiable). Are you a hunter, relationship-builder, strategic thinker, and results-driven IT Sales professional? Join our dynamic team as an Account Manager and help us drive growth, deliver exceptional client experiences, and shape the future of our business.

Responsibilities

• Own and grow a portfolio of key accounts by proactively hunting new business and accounts.
• Responsible for overseeing the account management and ensuring the growth and retention of key client accounts.
• Develop deep client relationships and understand their business needs.
• Collaborate with cross-functional teams to deliver tailored solutions.
• Identify upselling and cross-selling opportunities.
• Track performance metrics and ensure client satisfaction.

Qualifications

• Grade 12 and relevant Degree / Diploma
• Proven experience in account management, sales, or client services
• Experience in cross selling multi-vendor solutions
• Proven track record of managing large accounts and achieving sales targets.
• Customer and Business Needs Analysis experience
• Excellent communication and negotiation skills
• Strong business acumen and problem-solving abilities
• An initiative-taking mindset and passion for customer success
• Ability to thrive in a fast-paced, collaborative environment

For more information please contact : Mohamed Shaik