Senior Account Manager

Omni - Growth Partner; Cape Town; Remote; ZAR 480 000 - 600 000; Full time

Job summary

A strategic growth consultancy in Cape Town is seeking a Senior Account Manager specializing in instantly and email marketing. The role involves building and optimizing outbound systems, advising clients on best practices, and managing multiple client accounts. The ideal candidate will have proven expertise in email outreach platforms and a strong understanding of deliverability and conversion metrics. This position offers the opportunity to work with a remote-first team and drive measurable growth for clients.

Qualifications

• 3–5+ years in outbound, demand generation, or email marketing roles.
• Ability to manage 5-10 client accounts.
• Strong grasp of outbound metrics.

Responsibilities

• Audit, build, and manage email outreach systems.
• Develop and optimize cold email campaigns.
• Coordinate with copywriters and SDRs to ensure alignment.

Skills

Email outreach platforms expertise

Understanding of email deliverability

Experience with multi-domain systems

Knowledge of outbound metrics

Excellent communication skills

Background in B2B marketing

Tools

Smartlead

Instantly

Lemlist

Mailshake

Job description

Role Description — Instantly & Email Marketing Consultant (Senior Account Manager)We're hiring anInstantly and Email Marketing Expertto serve as astrategic growth consultantand senior account manager for Omni's clients.This is not a basic account management role — it's atechnical and strategic leadership position.

You'll act as the go-to expert for building, optimizing, and scaling outbound systems usingInstantly and related email infrastructure tools.

You'll advise clients on best practices in cold email, deliverability, domain reputation, and funnel conversion while leading internal execution teams to deliver measurable ROI.Your role combines client strategy, system architecture, and campaign analytics — all with one goal : make every client's outbound system perform like a well-oiled machine.

Key Responsibilities

• Act as the lead Instantly and outbound systems consultant for Omni's clients in the AI and tech sectors.
• Audit, build, and manage email outreach systems — including domain setups, inbox rotation, warm-up protocols, and sequencing.
• Develop and optimize cold email campaigns, A / B tests, and targeting frameworks for consistent lead flow.
• Advise clients on copy strategy, personalization, and outbound funnel design to maximize deliverability and conversion.
• Monitor campaign metrics, domain health, and inbox performance — proactively resolving issues to maintain deliverability.
• Coordinate with copywriters, SDRs, and operations to ensure campaigns align with client objectives and performance targets.
• Present strategy updates, growth reports, and system audits directly to clients and leadership.

Qualifications

• Proven expertise in Instantly and email outreach platforms (Smartlead, Instantly, Lemlist, Mailshake, etc.).
• Deep understanding of email deliverability, domain reputation management, and cold email best practices.
• Experience designing or managing multi-domain, multi-inbox outbound systems.
• Strong grasp of outbound metrics — open rates, reply rates, domain warm-up, IP reputation, etc.
• Ability to manage 5–10 client accounts while driving measurable growth KPIs.
• Excellent communication skills — able to translate complex deliverability or system issues into actionable advice for clients.
• Background in B2B marketing, tech, SaaS, or demand generation is a plus.
• 3–5+ years in outbound, demand gen, or email marketing roles.

What Makes This Role Unique

You won't just be "running campaigns."

You'll be building infrastructure , advising founders , and owning outbound performance for clients who rely on Omni as their full-scale growth partner.

You'll work with a highly skilled, remote‑first team and have the creative and operational freedom to architect best‑in‑class Instantly systems that scale companies past six and seven figures.