Senior Account Executive - Public Sector

SAP; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Job summary

SAP seeks an Account Executive Expert to drive sales of its products and solutions while fostering customer satisfaction. The role involves managing complex projects and forming strategic partnerships. Ideal candidates have a strong background in project management and relevant certifications.

Qualifications

• Sound professional experience in project management.
• Deep knowledge of project management skills.
• Experience may include Six Sigma black belt.

Responsibilities

• Responsible for building and maintaining customer relationships.
• Manages high volume or high complexity projects.
• Ensures goals and milestones are met while managing budgets.

Skills

Project management

Customer relationship management

Strategic partnership building

Education

PMI, Six Sigma or equivalent certification

Job description

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

Account Executive Expert

Responsible for selling SAP's products and solutions and certain partner solutions. Responsible for building and maintaining relationships with SAP's customers, prospective customers, partners and for maintaining customer satisfaction. Identifies opportunities and generates demand where SAP's capabilities as an integrated solution addresses a customer's business need. Supports efforts to ensure solutions are adopted and value is realized. Responsible for the continuity and expansion of the customer’s ongoing business with SAP. Focused on named existing and / or prospective accounts. Maintains customer relationship and influences customers' requirements' specification.

• manages projects, defines deliverables and provides definitive advice and interpretation of situations.
• ensures business critical & innovative results.
• ensures that goals and milestones are met, and approved budgets are managed appropriately.
• builds strategic partnerships with key decision makers in customer & partner organization.
• may include team lead or supervisory responsibilities.

Complexity

• manages projects of high volume or high risk / complexity.
• provides regular project status and updates.

Experience

• sound professional experience.
• deep knowledge of project management skills.
• depending on LoB has a PMI, Six Sigma or equivalent certification.
• if in Six Sigma has black belt.

Communication

• represents SAP to customers' - is responsible for delivery of quality outcomes of projects of high volume or high risk.
• represents SAP to customers.
• finds common ground for cooperation within project team.
• formulates clear project plans incl. mile stones, timeline and sub projects.
• communicates messages relevant for project in a timely manner and with constructive feedback to project team.
• captures opinions and expectations of stakeholder and communicates them to the project team.

Accountability

• manages expertise ensuring business critical & innovative results.
• responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives.
• involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
• can make functional decisions and recommendations of a broad nature.
• may include team lead or supervisory responsibilities.

Complexity

• shares in-depth knowledge and experience with direct team to enable decision-making and provide innovative solutions to complex business issues.
• works on complex technical projects or business issues requiring strong technical knowledge.

Experience

• deep professional experience in several areas.
• has strong functional skills.
• broad knowledge of all areas within particular corporate sub-function or a function within division.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.