Security Operations Manager

Africawork; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading provider of bespoke security services is seeking an experienced Operations Manager to oversee day-to-day operations in Mozambique. The ideal candidate will have a minimum of 10 years in the security sector, including 3 years in management. Responsibilities include implementing business strategies, project oversight, and budget management. Strong analytical and interpersonal skills required, along with mobility to relocate. This is an exciting opportunity to lead operations in a dynamic environment.

Qualifications

• Minimum 10 years in the security sector with 3 years in an Operations Manager role.
• Strong background in high-risk security environments.
• Familiarity with legal requirements and best practices.

Responsibilities

• Design and implement business strategies and procedures.
• Establish performance and growth objectives.
• Oversee current and future projects.

Skills

Experience in security sector

Strong analytical skills

Excellent interpersonal skills

Operational management

Problem-solving skills

Tools

MS Office applications

Job description

Expatriation to Mozambique. We are recruiting for our client, a leading provider of bespoke security services in Mozambique.

We are seeking an Operations Manager to oversee the day‑to‑day operations of the organization under the direction of the Regional Managing Director - Africa. This role focuses on ensuring the success and growth of the business in Africa, monitoring security conditions, and making appropriate recommendations.

Responsibilities

• Strategic Implementation: Design and implement effective business strategies and procedures.
• Goal Setting: Establish comprehensive performance and growth objectives.
• Customer Engagement: Convert inquiries into orders and enhance customer satisfaction through improved support processes.
• Project Management: Oversee current and future projects, ensuring successful execution.
• Team Leadership: Supervise staff across various departments, managing daily operations and delegation.
• Budget Management: Manage operational budgets to drive profitability and sustainabilitypany Culture.
• Operational Oversight: Monitor daily operations and staff performance across all departments.
• Performance Evaluation: Analyze and interpret performance data and metrics to assess effectiveness.
• Reporting: Prepare and submit reports and feedback to the Managing Director on key issues.
• Fundraising Support: Assist the RMD with fundraising initiatives as required.
• Expansion Participation: Participate in activities related to expansion, including investments, acquisitions, and partnerships.
• Vendor Management: Manage relationships with partners and vendors.
• Travel: Be prepared to travel locally and regionally within Africa.
• Authority: Engage with partners and vendors. Execute ongoing projects. Manage daily operations effectively. Adjust operational plans as needed. Communicate with customers regarding their needs and inquiries.

Qualifications

• Experience: Minimum of 10 years in the security sector, including at least 3 years in an Operations Manager role.
• Security Expertise: Strong background in high-risk and control risk security environments.
• Legal Knowledge: Understanding of industry legal requirements, guidelines, and best practicesmunication.
• Business Acumen: Knowledge of various business functions, including supply chain, finance, customer service, and human resources.
• Analytical Skills: Skilled in data analysis and operational performance metrics.
• Technical Proficiency: Familiarity with MS Office applications.
• Problem Solving: Excellent critical thinking and problem-solving skills.
• Team Orientation: Collaborative team player with strong time management abilities.
• Interpersonal Skills: Excellent interpersonal and communication skills.
• Languages: Proficient in English; fluency in Portuguese is highly preferred.
• Mobility: Must be South African and willing to relocate to Mozambique.