Krugersdorp Area Gauteng
As a Security Manager you are responsible to protect and safeguard all hotel guests, employees, their belongings and all assets of the company.
Minimum Requirements
- At least three years experience in a similar role
- Previous hospitality experience
- In‑depth knowledge of security procedures, video surveillance and intrusion detection technologies
- PSIRA Grade A
- Computer literate
- Ability to motivate and work with staff
- Strong communication skills
Main Duties and Responsibilities
- Assuming full responsibility for the safety and security of the entire property.
- Direct and coordinate the activities of all security personnel.
- Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention.
- Ensure the safety and security of guest, staff, visitors and contractors at all times.
- Responsible to manage all safety & security Fire Life Safety risks faced by the hotel.
- Liaise with CEO to ensure hotel employees are adhering to established security procedures.
- Record and notify all risks deviations from hotel safety standards and any untoward incidents.
- Assign duties and schedule staff for balancing needs of the hotel and productivity standards.
- Monitor staff activity and coach subordinate performance.
- Implement policies and procedures to control access control of the property persons entering.
- Ensure that all security personnel are on the look‑out and report all unusual activities in and around the property that would impair the well‑being of guests and employees.
- Ensure compliance with all security standards and preventative measures.
- Monitor and follow proper key control guidelines in loss prevention and in the property.
- Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel.
- Handle complaints, settle disputes and resolve grievances and conflicts or otherwise negotiate with others within the security component.
- Develop and maintain a monthly checklist for all CCTV equipment, alarmed doors, panic/duress alarms to ensure that they are fully functional.
- Conduct regular mock fire evacuation drill as per the hotel's emergency standards.
- Develop and advise key personnel of emergency procedures.
- Implement action plans to monitor and control risk.
- Establish crisis management and contingency planning.
- Conduct regular walk‑through rounds for observing the entire hotel both within working hours and after hours.
- Supervise all Security Personnel and give clear direction on all security‑related aspects.
- Coordinate with external police authorities in the investigation and handling of crimes, accidents, government ministers' moments etc. involving the hotel, its employees and/or guests.
- Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.
- Select, review and train new security officers according to hotel standards to maintain order throughout the hotel.
- Be available 24 hours a day for genuine emergencies within the property.
ONLY short‑listed candidates will be contacted
Required Experience
Manager
Key Skills
- Crisis Management
- IDS
- FedRAMP
- ICD Coding
- Military Experience
- PCI
- Business Management
- Conflict Management
- NIST Standards
- Security
- Information Security
- Encryption
Employment Type
Full‑Time
Job ID
#J-