Second In Charge (1 Month Contract)

Signature Cosmetics; KwaZulu-Natal; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading cosmetics retailer in KwaZulu-Natal seeks retail staff to create an inspiring customer experience and drive sales. Responsibilities include maintaining store standards, managing stock, and ensuring great customer service. Ideal candidates have a passion for cosmetics and strong communication skills.

Qualifications

• A passion for cosmetics, retail, and customer service.
• Ability to demonstrate and promote products.
• Ability to remain calm and pleasant in pressured situations.

Responsibilities

• Create a welcoming and personalised experience for all customers.
• Drive sales by motivating team members to achieve targets.
• Maintain visual merchandising standards.

Skills

Customer service orientation

Knowledge of beauty and skincare products

Strong work ethic

Good communication skills

Ability to work flexible schedule

Basic proficiency in email and Excel

Education

Matric, grade 12 or equivalent certificate

Job description

Responsibilities

• Create a welcoming, inspirational, and personalised experience for all customers
• Drive sales and turnover by motivating and inspiring the team members to achieve sales targets
• Ensure visual merchandising standards create a beautiful store experience
• Maintain a clean, neat, and tidy and fully replenished sales floor
• Ensure stock levels, stock losses and shrinkage are effectively managed
• Ensure all products are correctly priced with relevant Price stickers and /or signage
• Ensure that stock take, and cycle count variance reports are checked, variances are investigated, and stock shortages or unbalanced stock information is escalated to the Area Manager
• Ensure that point of sale and banking procedures are adhered to and raise any areas of concern with the Area Manager
• Ensure all store standards and operations policies and procedures are adhered to
• Effective execution of all operational activities within the store

Requirements

• A matric, grade 12 or equivalent certificate
• A passion for cosmetics, retail, and customer service
• Knowledge of beauty and skincare products
• Strong customer service orientation
• A strong work ethic and hands-on attitude
• Ability to work a flexible schedule to meet operational needs
• Basic proficiency with email and Excel
• Good communication skills
• Ability to remain calm and pleasant in pressurised situations
• Ability to stand for long periods of time
• Ability to demonstrate and promote products
• Ability to create a buzz in your store that will motivate your team and encourage customers to come back and purchase more