Second-In-Charge

Fashion Fusion Sa; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in Cape Town is seeking a full-time Second-In-Charge professional to assist in daily operations, support team leaders, and ensure compliance with standards. The ideal candidate will have strong leadership, organizational, and communication skills, along with retail management experience. This role requires working flexible hours, including weekends and public holidays.

Qualifications

• Leadership skills including team development and conflict resolution.
• Organizational skills such as inventory management and scheduling.
• Effective communication and interpersonal skills.

Responsibilities

• Assist in overseeing daily operations.
• Support team leaders and monitor store performance.
• Ensure compliance with policies and enhance customer service.

Skills

Leadership skills

Organizational skills

Communication skills

Sales experience

Attention to detail

Tools

Microsoft Office

Point-of-sale systems

Job description

Company DescriptionFashion Fusion is committed to providing customers with authentic global brands at unparalleled low prices.

By leveraging optimal purchasing power, the company ensures shoppers access premium fashion with assurance of authenticity.

Focused on meeting diverse needs, Fashion Fusion prioritizes quality, cost-effectiveness, and customer satisfaction.

Role Description

This is a full-time, on-site role based in Cape Town for a Second-In-Charge (2IC) professional. The Second-In-Charge will assist in overseeing daily operations, supporting team leaders, monitoring store performance, and ensuring compliance with policies and procedures. This role entails fostering strong team collaboration, maintaining high customer service standards, and driving overall business goals.

Qualifications

• Leadership skills, including team development, conflict resolution, and staff motivation.
• Organizational and operational skills, such as inventory management, scheduling, and workflow optimization.
• Communication and interpersonal skills for effective team interaction and customer engagement.
• Sales and marketing experience with a focus on retail-oriented goals.
• Attention to detail and problem-solving abilities in fast-paced environments.
• Proficiency in Microsoft Office and point-of-sale systems.
• Previous experience in a supervisory or management role in retail preferred.
• Availability to work flexible hours, including weekends and public holidays.