SDR Operations & Client Success Manager

Growth Troops; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sales solutions firm in Cape Town seeks an experienced SDR Manager to oversee client relationships and the operational aspects of outbound campaigns. The role involves managing SDR performance, optimizing workflows with tools like HubSpot and Zapier, and ensuring overall campaign success. Candidates should have a solid background in sales management, client handling, and be proficient in data-driven reporting. This position offers the chance to lead projects and make strategic recommendations.

Qualifications

• Experience managing clients or accounts in a sales or GTM environment.
• Strong understanding of outbound motions and SDR performance metrics.
• Advanced proficiency in HubSpot, Zapier, GoHighLevel, and Excel.

Responsibilities

• Serve as the primary contact for clients, managing expectations and performance reviews.
• Lead and support SDRs, ensuring they meet targets.
• Build and optimize workflows using HubSpot, Zapier, and GoHighLevel.

Skills

Client relationship management

SDR performance metrics

Communication

Automation building

CRM maintenance

Tools

HubSpot

Zapier

GoHighLevel

Excel

Job description

A leading sales solutions firm in Cape Town seeks an experienced SDR Manager to oversee client relationships and the operational aspects of outbound campaigns. The role involves managing SDR performance, optimizing workflows with tools like HubSpot and Zapier, and ensuring overall campaign success. Candidates should have a solid background in sales management, client handling, and be proficient in data-driven reporting. This position offers the chance to lead projects and make strategic recommendations.