Scrum Master - Permanent - Hybrid based - Cape Town - start ASAP

Africonology Solutions; Cape Town; Hybrid; ZAR 800 000 - 1 100 000; Full time

Job summary

A leading tech firm in Cape Town is seeking a Scrum Master to support multiple Agile squads. You will coach teams, facilitate Agile ceremonies, and ensure alignment with business objectives. Ideal candidates will have a strong background in Agile methodologies, exceptional communication skills, and 4+ years of relevant experience. The role offers hybrid working conditions, promoting both in-office collaboration and flexibility.

Benefits

Continuous learning and development

Work-life balance

Psychological safety in the workplace

Qualifications

• 4+ years of experience as a Scrum Master or Agile Coach.
• Strong understanding of Agile Frameworks like Scrum, Kanban, or SAFe.
• Exceptional facilitation and coaching skills.

Responsibilities

• Support two or more squads within a large-scale Agile Release Train.
• Facilitate Agile ceremonies to ensure they are engaging and outcome-driven.
• Identify and remove impediments that block team progress.

Skills

Coaching

Facilitation

Communication

Agile Principles

Team Collaboration

Education

Relevant IT Qualification

Relevant Agile Certifications

Tools

Jira

Confluence

Miro

Job description

We are recruiting for a Scrum Master- to start ASAP. This is a Permanent role

Hybrid based- 3 days in office

What will you do?

You’ll be supporting two or more squads within an established large-scale Agile Release Train (ART), working alongside other experienced Scrum Masters.

The Scrum Master is co-located with their squads and work closely with Product Owners, Developers, Testers, Business Stakeholders, and other Scrum Masters to drive alignment, flow, and continuous improvement.

Beyond the team, you’ll contribute to the broader Agile Community of practice and help strengthen delivery maturity, coach new team members and shape the culture of agility across the organisation.

What will make you successful in this role?

• Coach and guide two or more cross‑functional squads within an established large‑scale Agile Release Train.
• Foster a high‑performing, empowered team culture built on trust, openness, and accountability.
• Facilitate all Agile ceremonies/cadences with purpose, ensuring they are engaging, outcome‑driven, and aligned to team goals.
• Partner with Product Owners to maintain a healthy, prioritised backlog and deliver incremental value aligned to business objectives.
• Proactively identify and remove impediments that block/hinder the team’s progress.
• Support ART‑level ceremonies such as PI planning, PO Sync, Scrum Sync and Inspect & Adapt sessions.
• Collaborate with other Scrum Masters and the Release Train Engineer/s to improve flow and coordination across squads.
• Promote continuous improvement, helping teams reflect, adapt and evolve.

Qualifications

• Relevant IT Qualification (IT Degree or Diploma) will be advantageous.
• Relevant Agile Certifications (CSM, A‑CSM, CSP‑SM, PSM I, PSM II, SSM, SASM, SA, ICP).

Experience

• 4+ years of experience as a Scrum Master, Agile Coach or delivery leader within an Agile/Scaled Agile Environment.
• Strong understanding of Agile Frameworks (Scrum, Kanban, SAFe) and the ability to apply them pragmatically.
• Exceptional facilitation and coaching skills, able to create safe spaces for honest conversations, learning and accountability.
• Proven ability to influence and build relationships across teams and leadership layers.
• Experience supporting PI planning and working within a large Agile Release Train or similar scaled structure.
• Knowledge of:
  • The release process, SDLC
  • Jira and Confluence, Miro

Knowledge And Skills

• Deep understanding of Agile Principles, frameworks and practices (Scrum, Kanban, Lean).
• Understanding of Agile Metrics (velocity, cycle time, predictability, WIP) and how to use them to drive improvement rather than control.
• Empirical process control and how to foster a culture of transparency, inspection and adaptation.
• Product delivery lifecycle and how Agile interfaces with design, architecture, testing and release management.
• Agile Principles and various frameworks.
• Reporting and Administration.

Core Competencies

Living up to our Group‑wide core values, will help you achieve a successful career with us:

• Collaboration: We believe the best outcomes come from working with others, not around them. Collaboration is about listening deeply, respecting every voice and combining our strengths to create something greater together.
• Care: It’s about showing empathy, celebrating progress and leading with patience and compassion. We care about people and foster building trust for long‑term impact.
• Innovation: Challenge the status quo, experiment with intent and find better ways to deliver value. Help teams unlock creativity and continuously evolve how we work and deliver.
• Integrity: We do what’s right, even when it’s not easy. It’s about being honest, transparent and accountable. It’s about showing consistency between our words and actions and owning our outcomes as a team. We trust one another to make decisions that reflect our values and serve the greater good.

Why it matters?

These values are the foundation of how we lead, collaborate and deliver. We’re building more than products, we’re building a culture where people feel seen, supported and inspired to do their best work.

Role specific competencies (Collaboration, Care, Innovation and Integrity)

• Servant Leadership: Leads by enabling others and being an example. Creates conditions for the team to self‑organise and take ownership of delivery outcomes.
• Agile Mindset: Embodies and promotes Agile Values – focusing on outcomes, adaptability and openness to new ways of working and thinking.
• Facilitation Mastery: Skilled at leading ceremonies, workshops and discussions that are focused, inclusive and outcomes driven.
• Dependency and Risk Management: Proactively identifies cross‑team dependencies and works collaboratively to reduce friction across the Agile Release Train.
• Flow Optimisation: Understands delivery flow, throughput and bottlenecks; uses data and feedback to enhance predictability and team performance.
• Continuous Improvement: Builds a culture of inspection, adaptation and learning by leading retrospectives and translating insights into action.
• Effective Communication: Communicates with clarity, empathy and purpose, adjusting tone and style for different audiences (technical, business, leadership).
• Stakeholder Alignment: Facilitates alignment between Product Owners, developers, and business stakeholders to ensure shared understanding of goals and priorities.
• Influencing Without Authority: Builds trust and credibility across teams, guiding behaviour through collaboration and evidence rather than command.
• Holistic Perspective: Understands how people, processes, and technology interact across the value stream.
• Root Cause Analysis: Uses analytical thinking to identify underlying issues rather than surface symptoms.
• Organisational Agility: Balances local optimisation (team) with system‑level improvement (train/portfolio).
• Emotional Intelligence: Demonstrates empathy, active listening and awareness of team dynamics.
• Conflict Resolution: Handles tension constructively, helping teams move from disagreement to understanding.
• Empowerment and Accountability: Encourages ownership while maintaining support, ensuring decisions are made where the knowledge resides.
• Agile Tool Proficiency: Skilled in using collaboration and tracking tools such as Jira, Confluence, AWS, Miro.
• Collaboration Across Teams: Works effectively with other Scrum Masters, Release Train Engineers, Product Owners and Product Managers to maintain alignment and cohesion.

Why Join Us?

Growth with purpose: You’ll be part of an Agile ecosystem designed for continuous learning and development.

Make real impact: Your voice will shape how the large‑scale Agile Release Train delivers value, helping us evolve practices that reach across the organisation.

Collaborate at scale: Work alongside skilled professionals who share your passion for innovation, delivery and human‑centred leadership.

A culture that cares: We value psychological safety, work‑life balance, and leading with empathy.

Your career, your journey: Whether you aspire to deepen your Scrum Master craft or grow into enterprise coaching, we’ll support your goals every step of the way.