Scrum Master

LexisNexis South Africa Shared Services (Pty) Ltd Company; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical Aid Retirement Plan inclusive

Modern family benefits (adoption & sur

Study Leave

Job summary

LexisNexis South Africa Shared Services (Pty) Ltd Company is seeking a Scrum Master to empower agile product engineering teams within the Engineering organization. You will enable effective Scrum practices, improve flow, and foster psychological safety while partnering with Engineering Managers, Product Managers, and TPMs to translate priorities into executable plans.

Ideal candidates have hands-on Scrum Master experience, strong coaching skills, and comfort with metrics and cross-functional

Qualifications

• Hands-on experience as a Scrum Master or Agile delivery lead.
• Strong understanding of Agile frameworks (Scrum, Kanban) and modern engineering practices.
• Proven facilitation and coaching skills; able to navigate conflict and drive clear outcomes.
• Comfort with delivery metrics and basis analytics; ability to translate data into decisions.
• Excellent written and verbal communication skills; able to adapt messaging for engineers, product leaders, and executives.
• Ability to influence without authority and build strong cross-functional partnerships.
• Familiarity with Agile tooling (Aha!, Azure DevOps).
• Background in software development, QA, or a related technical discipline.

Responsibilities

• Serve as Scrum Master for one or more Agile teams, ensuring effective adoption of Scrum and Agile practices (Scrum, Kanban, or Scrumban as appropriate).
• Own team-level delivery governance and predictability, ensuring clear goals, realistic planning, and transparent signals on scope, risks and progress.
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-Ups, Reviews, Retrospectives, and Backlog Refinement.
• Coach teams on Agile principles, self-organization, and continuous improvement.
• Use quantitative and qualitative insights to identify bottlenecks, risks, and improvement opportunities.
• Facilitate outcome-focused retrospectives and ensure follow-through on improvement actions.
• Own cross-team coordination for work involving supported teams, ensuring dependencies, sequencing, and risks are understood and managed collaboratively.
• Partner with Product Operations and TPMs by providing accurate team- and cluster-level plans, capacity, and risk signals.

Skills

Scrum Master

Agile delivery

Facilitation

Analytics & metrics

Communication

Cross-functional collaboration

Aha!

Azure DevOps

Software development background

Tools

Aha!

Azure DevOps

Job description

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

We are looking for a Scrum Master to enable high-performing, autonomous product engineering teams. This role sits within the Engineering organization and is embedded with one or two cross-functional squads. The Scrum Master is accountable for how teams work – facilitating effective Agile practices, improving flow and predictability, and fostering a culture of continuous improvement and psychological safety. As a servant-leader and delivery partner, the Scrum Master works closely with Engineering Managers, Product Managers, and Product Operations (including Technical Program Managers) to ensure portfolio priorities translate into realistic, sustainable execution at the team level.

Responsibilities

• Serve as Scrum Master for one or more Agile teams, ensuring effective adoption of Scrum and Agile practices (Scrum, Kanban, or Scrumban as appropriate).
• Own team-level delivery governance and predictability, ensuring clear goals, realistic planning, and transparent signals on scope, risks and progress.
• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-Ups, Reviews, Retrospectives, and Backlog Refinement.
• Coach teams on Agile principles, self-organization, and continuous improvement.
• Use quantitative and qualitative insights to identify bottlenecks, risks, and improvement opportunities.
• Facilitate outcome-focused retrospectives and ensure follow-through on improvement actions.
• Own cross-team coordination for work involving supported teams, ensuring dependencies, sequencing, and risks are understood and managed collaboratively.
• Partner with Product Operations and TPMs by providing accurate team- and cluster-level plans, capacity, and risk signals.

Requirements

• Hands-on experience as a scrum Master or Agile delivery lead supporting software engineering teams.
• Strong understanding of Agile frameworks (Scrum, Kanban) and modern engineering practices.
• Proven facilitation and coaching skills; able to navigate conflict and drive clear outcomes.
• Comfort with delivery metrics and basis analytics; ability to translate data into decisions.
• Excellent written and verbal communication skills; able to adapt messaging for engineers, product leaders, and executives.
• Ability to influence without authority and build strong cross-functional partnerships.
• Familiarity with Agile tooling (e.g., Aha!, Azure DevOps).
• Background in software development, QA, or a related technical discipline.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you

We know that your well-being and happiness are key to a long and successful career.

Benefits

These are some of the benefits we are delighted to offer:

• Medical Aid Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy
• Study Leave

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Equal Opportunity Statement

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.