Scale Service Technician

Treasure Trove Personnel; Bloemfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading personnel recruitment agency in Bloemfontein is seeking a candidate to manage customer relations and provide technical support. Applicants must have a Matric Certificate, a valid driver's license, and a reliable vehicle. A minimum of 1 year experience in FMCG is required, with proficiency in Microsoft Office 365 and POS software. This role involves adherence to compliance and administration tasks, along with opportunities for overtime.

Qualifications

• Matric Certificate required.
• Valid driver's license is mandatory.
• Own reliable vehicle (non-negotiable).
• Minimum 1 year experience in FMCG.

Responsibilities

• Adhere to company policies and legal requirements.
• Maintain customer relationships through various services.
• Provide technical support for products.
• Assist with stock counts and office administration.
• Willingness to work overtime as needed.

Skills

Microsoft Office 365

POS software

Sales

Customer relations

Problem-solving

Education

Matric Certificate

Diploma in Business Management

Tools

SLP

POS systems

Job description

Key Responsibilities :

• Compliance : Adhere to company policies, procedures, and legal requirements.
• Customer Service : Maintain and strengthen existing customer relationships through installations, repairs, servicing, deliveries, and product training.
• Technical Support : Provide on-site and remote helpdesk assistance for the companys products.
• Administration : Assist with stock counts, office administration, and updating policies / procedures.
• Flexibility : Willingness to work overtime as needed.

Requirements :

Matric Certificate.

Valid drivers license

Own reliable vehicle (non-negotiable).

Experience :

Minimum 1 year in FMCG (Fast-Moving Consumer Goods)

2+ years preferred - Technical proficiency in retail scales, weights, and measures

Skills :

Microsoft Office 365, POS software, and basic computer skills.

Strong sales, customer relations, and problem-solving abilities.

Preferred Qualifications :

Diploma in Business Management.

Certification as a Qualified Verification Officer.

Technical Expertise

Software : SLP, POS systems, Microsoft Office 365.

Industry Knowledge : Retail scales, weights, and measures compliance.