Satic Pwc - Kyc Operations Senior Manager

Pwc South Africa; Johannesburg; On-site; ZAR 800 000 - 1 000 000; Full time

Job summary

A prominent consulting firm is looking for a KYC Operations Senior Manager in Johannesburg. The successful candidate will lead large-scale KYC operations, ensuring regulatory compliance and driving operational excellence. Applicants should possess a legal degree (LLB) and have significant experience in financial services focusing on KYC/AML processes. This full-time position demands leadership skills and a proactive approach to governance and compliance.

Qualifications

• 5+ years leading financial/business services in a production-targeted environment.
• Experience managing KYC / AML processes effectively.
• Knowledge of regulatory frameworks and customer remediation.

Responsibilities

• Lead delivery of large-scale KYC operations.
• Ensure implementation of people, policy, and process strategies.
• Drive operational excellence and regulatory compliance.

Skills

Leadership

KYC / AML processes

Regulatory compliance

Risk management

Budget management

Team management

Process improvement

Education

Legal degree (LLB)

AML / regulatory compliance officer certification

Job description

SATIC PwC - KYC Operations Senior Manager

PwC's South Africa Technology and Innovation Centre (SATIC) is a human-led, tech-powered delivery hub focused on solving complex challenges for global clients.

It combines deep expertise with cutting-edge technology to drive innovation, operational excellence, and positive societal impact.

Summary

The Operations Senior Manager leads the delivery of large-scale KYC operations, ensuring effective implementation of people, policy, and process strategies.

This role is pivotal in driving operational excellence, regulatory compliance, and transformation initiatives within the PwC SATIC KYC Operations Centre.

Experience Required

5+ years of experience leading and delivering financial / business services in a production-targeted environment

Experience in operating at Senior Management level in an operations environment.

Detailed knowledge of KYC / AML processes, Risk Management and Compliance in a multi-jurisdictional operating environment.

Knowledge and understanding of customer remediation.

Experience in managing budgets and division finances.

Experience in leading teams across multiple sites.

Ability to lead and motivate individuals within a fast-paced environment.

Qualifications / Certifications required

Legal degree (LLB) with experience in regulatory compliance, governance, or legal operations.

Relevant AML / regulatory compliance officer certification.

Industry Experience

Minimum 5 years of experience in professional services environments, with a strong focus on regulatory compliance and operational delivery.

Candidate should have hands-on experience managing KYC / AML processes.

A background in legal operations, governance, or regulatory frameworks is essential.

Legal or paralegal certification is highly advantageous, particularly where it supports the interpretation and integration of compliance policies into operational workflows.

Experience leading large teams, implementing new technologies, and driving process improvements in high-pressure, production-targeted environments is required.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting, Management, and Legal

Industries

Financial Services and Law Practice

Location

City of Johannesburg, Gauteng, South Africa