SATIC - Operations Coordinator

PwC Careers Africa; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading consulting firm in South Africa is seeking an Operations Coordinator to enhance operational efficiency and provide support to the Delivery Center Operations Manager. The ideal candidate will have strong project management skills, attention to detail, and experience in coordinating diverse administrative tasks. This role demands a proactive individual capable of thriving in a fast-paced environment while maintaining excellence in documentation and stakeholder engagement.

Qualifications

• 3+ years’ experience in similar administrative or coordination roles.
• Experience in consulting environments preferred.
• Familiarity with document control systems and collaborative platforms.

Responsibilities

• Drive operational efficiency and excellence in documentation.
• Manage meeting logistics and records.
• Support the creation and quality control of presentation decks.

Skills

Project management skills

Analytical abilities

Excellent communication skills

Attention to detail

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The Operations Coordinator plays a critical role in supporting the Delivery Center Operations Manager by driving operational efficiency and ensuring excellence in documentation, governance, and stakeholder engagement. This role oversees the creation and quality control of presentation decks and reports, manages meeting logistics and records, and maintains structured document and knowledge management systems.

This is a pivotal role within our organization, tasked with assistance in driving operational excellence, and cross‑functional collaboration. You will serve as a trusted advisor and be responsible for supporting the company’s priorities, assisting with implementing key initiatives, and optimizing operational processes. It is a dynamic and multifaceted role, ideal for a highly organized, adaptable individual with a passion for executive support and operational excellence.

This role requires someone with strong attention to detail, project management skills, analytical abilities, and excellent communication skills. You should be highly organized, detail‑oriented, and capable of multitasking in a fast‑paced environment.

Success Measures for this role will be as follows:

• Leadership team feedback reflecting high satisfaction with support and administrative services.
• Timely and accurate delivery of initiatives.
• Effective management of meetings actions and minutes, pre and post meeting preparation and report preparation/presentations.

Education and Experience

• Bachelor’s degree in Business Administration, Operations Management, Management, or a related field.
• 3+ years’ experience in similar administrative or coordination roles.
• Experience in consulting environments preferred.
• Expert‑level proficiency in Microsoft Office Suite: Word, Excel, PowerPoint.
• Familiarity with document control systems and collaborative platforms.
• Project management/co‑ordination skills with a track record of successfully assisting in cross‑functional initiatives.
• Support the creation and formatting of presentation decks and board packs, ensuring accuracy, consistency, and confidentiality.
• Organize and prepare documents, presentations, and reports required for meetings and decision‑making forums.
• Ensure alignment with branding, messaging, and compliance standards.
• Oversee scheduling and coordination of internal and client‑facing meetings.
• Ensure accurate and timely capture of minutes, action items, and decision logs.
• Maintain a repository of meeting records and follow‑up protocols.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.