Satic Learning & Development Consultant

Pwc South Africa; Gauteng; Hybrid; ZAR 500 000 - 700 000; Full time

Job summary

A leading professional services firm in South Africa is seeking a Learning and Development Manager to oversee logistical elements of their learning programmes and collaborate with stakeholders to address L&D needs. The ideal candidate will have a minimum of 5 years experience in a similar role, strong project management skills, and the ability to build effective working relationships. This opportunity requires flexibility with hybrid working and occasional travel.

Qualifications

• 5 years experience in L&D or similar role.
• Experience in designing and drawing training reports.
• Excellent project management, time & organisational skills.

Responsibilities

• Manage logistical elements of learning programmes.
• Collaborate with stakeholders to identify L&D needs.
• Maintain accurate records of programme participation.

Skills

Project management

Numerical and analytical skills

Communication

Attention to detail

Ability to build relationships

Tools

Microsoft Excel

Job description

PwC is one of the world's leading Professional Services organisations who advise some of the most successful organisations, entrepreneurs and private businesses on a range of services including Audit, Risk, Tax, Consulting and Acquisitions.

We are innovative and driven to deliver to our clients while meeting our purpose of building trust in society and solving important problems.

We strive to be a great place to work for our employees and offer career defining and development opportunities across all our teams.

A career in the People function will provide you with the opportunity to work in partnership with key stakeholders to develop, drive and execute the people strategy, to continuously enhance the employee experience and business performance.

Aiming to provide our learners with the best possible learning experience, this role is responsible for ensuring that our learning programmes are delivered effectively, from strategy through to implementation and evaluation.

Key responsibilities include managing all logistical elements of our programmes, including but not limited to : planning, scheduling and managing our programmes; sourcing suppliers and venues; building curriculums onto our learner management system; managing supplier relationships; and evaluating and reporting on our programmes.

You will work with the SATIC L&D team and business unit leaders, to actively drive delivery of L&D programmes.

You will have responsibility for implementing training and be accountable for the overall event management of L&D programmes, working in partnership with Course Managers and other key stakeholders across L&D and the business.

Requirements

5 years experience in L&D or similar role

Key accountabilities

You will partner with managers and senior business leaders to understand learning and development needs and deliver solutions that align with our business objectives.

Collaborate with business stakeholders to identify the specific L&D needs and skills gaps, as well as the most appropriate way to respond to their needs.

Engage with various vendors and Alliance Partners to obtain training tokens and other free training certificates and initiatives.

Create and continuously update the curriculum for the respective teams and ensure that it is updated

Aligned to business objectives and global requirements

Adherence is tracked and reported on

Prepare training plans for the respective delivery areas and manage the execution thereof.

When new courses are needed, source vendors, facilitators and materials.

Provide expert advice on logistics, and effective use and presentation of learning on our learning management system (LMS)

Identify and source suitable training locations, as well as ongoing monitoring (such as quality, external spend and value for money)

Source suitable tutors / facilitators / key speakers where applicable

Ensure joining instructions (or other communications) are written accurately

Operate as primary link into our L&D support centre to drive execution of administrative tasks and respond to queries

Leverage our global network of L&D expertise to recommend learning solutions, frameworks and opportunities that ensure optimum results in a fast paced environment to provide excellence in L&D projects.

Work with the broader L&D team to define measurement strategies that link the L&D programmes to tangible benefits and return on investment, improving the impact of reporting on training in SATIC.

Maintain accurate records of programme participation (including for internal and external audit purposes)

Design and draw reports on completed training and interpret the data in a useful, simple format to be understood by business.

Prepare data analysis and insights from the reporting.

Draw reports on Compliance training completion as according to the Business School policy and procedures.

Work comfortably as part of a team and develop / maintain effective business and peer relationships

Support the bursary programmes and associated graduate programme administration including contract generation and tracking and programme meeting management

Drive Learning technology in the business unit where applicable.

Stay current on industry trends and best practices related to Learning and Development.

Have a working knowledge of learning methodologies.

Ability to run effective meetings with stakeholders from all levels – structure and facilitate meetings, interviewing skills.

Essential skills and experience

Excellent project management, time & organisational skills

Very good numerical and analytical skills with an intermediate knowledge of Microsoft Excel

Goal orientated – maintaining focus on agreed objectives and deliverables

Commercially orientated – keeping commercial aspects continually in mind when taking actions or making decisions

Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider-team

Ability to manage and prioritise projects and work to deadlines

Attention to detail

Experience in designing and drawing training reports and ability to interpret the data in a useful way

Ability to build and maintain good relationships

Ability to communicate confidently and effectively, both in written and verbal form

Effectively use online collaboration tools (e.g. intranet, online meetings and Teams)

Positive, can do attitude, particularly when dealing with ambiguity.

Work flexibly and collaboratively with your immediate and wider L&D team

Have a flexible approach to hybrid working with some UK travel and overnight stays required (with advanced notice)