SATIC - HR Transformation & Operating Model Manager

PwC Careers Africa; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A global professional services firm in Johannesburg is seeking an experienced HR Transformation & Operating Model Manager to lead major HR initiatives. You will manage complex projects aimed at redesigning HR processes and implementing systems, collaborating with leadership to enhance organizational effectiveness. The ideal candidate has over 5 years of relevant experience and strong skills in leadership and change management.

Qualifications

• 5+ years of relevant experience in HR transformation or leadership roles.
• Proven track record of managing HR process design and system implementation projects.
• Experience with agile methodologies or project management certifications is advantageous.

Responsibilities

• Manage workstreams within large HR transformation projects.
• Lead the design of innovative HR processes to improve efficiency.
• Develop operating models that enhance HR effectiveness for clients.
• Partner with leaders on organization design initiatives.
• Facilitate workshops to gather insights and drive engagement.

Skills

HR transformation

Project management

Stakeholder management

Change management

Communication

Education

Bachelor's degree in Human Resources

Master's degree

Tools

HRIS systems (Workday, SuccessFactors, Oracle, ServiceNow)

Job description

South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.

You will become part of a dynamic and diverse team that blends human ingenuity, deep expertise, and cutting‑edge technology. At SATIC, our inclusive workforce brings together forward‑thinking perspectives and advanced tools to go beyond conventional solutions. Together, we are redefining service delivery by integrating the right mix of skills, capabilities, and technologies—anchored in quality and innovation.

Position Overview

The HR Transformation & Operating Model Manager will lead major initiatives focused on process redesign, HRIS implementation, operating model refinement, organizational design, and service delivery improvements. This role involves working closely with HR leadership and key stakeholders to advance strategic projects and ensure their successful execution and integration across the organization.

Requirements

Qualifications / Certifications:

• Bachelor’s degree in Human Resources, Business Administration, or a closely related field
• Master’s degree (advantageous)

Experience & Skills:

• 5+ years' relevant experience
• Experience in HR transformation, consulting, or related HR leadership roles.
• Proven track record of managing successful HR process design and system implementation projects.
• Strong leadership and project management skills.
• Excellent communication skills with experience interacting with senior leadership.
• Proficiency in change management practices.
• Strong stakeholder management and negotiation skills.
• In-depth knowledge of HRIS systems such as Workday, SuccessFactors, Oracle, ServiceNow, and organizational development theories (advantageous)
• Experience with agile methodologies or project management certifications (advantageous)
• Knowledge of industry trends and emerging HR technologies (advantageous)

Responsibilities

• Manage workstreams within large and complex HR transformation projects, ensuring timelines, budgets, and quality standards are met.
• Lead the design and execution of innovative HR processes that improve efficiency and support strategic objectives.
• Develop and implement operating models and service delivery frameworks that enhance HR effectiveness for our clients.
• Partner with organizational leaders to guide organization design initiatives, aligning structures with business strategies.
• Facilitate meaningful workshops and meetings to gather insights, requirements, and drive stakeholder engagement.
• Mentor and support team members, providing guidance and developing their skills and capabilities.
• Ensure projects are managed following due process including administering the internal risk, budget and finance components of the engagement