SATIC - Consulting: Risk Management (Manager)

PwC Careers Africa; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A global consultancy firm is seeking a motivated Manager to join its Consulting Risk Management team in Johannesburg. The role involves advising on operational risk, supporting client-facing teams with risk management, and contributing to the development of risk training. Ideal candidates will possess a degree in Commerce or a related field and have 5-6 years of relevant experience, including management capabilities. Strong analytical, organizational, and communication skills are essential for success in this dynamic and challenging environment.

Qualifications

• 5-6 years of relevant professional experience.
• Minimum of 1 year experience in a management or team leadership role.
• Ability to communicate clearly and with self-confidence to all levels of staff.

Responsibilities

• Providing support through our query advisory service.
• Advising engagement teams on risk management issues.
• Contributing to the design and delivery of key risk management training.

Skills

Relationship building

Analytical skills

Organizational skills

Communication skills

Reporting skills

Change management

Education

Degree in Commerce / Accounting/Finance / Business / Law / Risk Management

Job description

South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.

We are looking for candidates who bring in-depth market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society.

If you are looking for a career where every day is different, where challenges are complex and where you can make a real difference, then we want to hear from you. By choosing to join SATIC, you are choosing to work with teams all over the world, harnessing the power of world leading tech and making a difference to real people’s lives.

About the Consulting Risk Management Team

The Consulting Risk Management (CRM) team is a group of risk management professionals. We work strategically, hand in hand with UK leadership, engagement leaders and teams helping them navigate the numerous and often unexpected challenges that developing and delivering exceptional client service brings. You will be joining a high performing risk management team with a wealth of experience, whether you are based in Johannesburg, Cape Town or Durban.

We support the Consulting business through the entire engagement lifecycle by providing a consultative and collaborative approach to risk management, enabling delivery of complex, multi-million-pound, multi-territory, tech-enabled transformation projects for our clients.

About Consulting

The UK Consulting Line of Service is in the business of transformation. We combine strategy, technology and management consulting expertise to help organisations succeed. We deliver a wide variety of services to our client base, including large-scale, complex technology implementations and transformations.

Qualifications, experience & skills

Qualifications / certifications:

• Degree in Commerce / Accounting/Finance / Business / Law / Risk Management

Experience:

• 5-6 years of relevant professional experience
• Minimum of 1 year experience in a management or team leadership role.
• Preferably experience working in a regulated business

Skills:

• An ability to develop and maintain strong relationships built on trust within the business and wider risk management community.
• The ability to analyse complex issues, use multiple sources of information to develop solutions, apply judgment and provide pragmatic recommendations.
• Excellent organisational skills with the ability to drive, manage and deliver multiple tasks and projects, even when under pressure, and be open to working in a changing environment.
• The potential to analyse and assess information, including contracts, regulatory and legislative materials, to be able to give accurate and practical advice.
• Desire to develop technical skills and be prepared to seek out knowledge on risk and compliance issues.
• Ability to communicate clearly and with self-confidence to all levels of staff, including at the most senior levels.
• Effective oral and written communication with the ability to provide well-reasoned and self-assured responses, even when challenged.
• An ability to take the initiative but keep others informed of progress and escalating issues where appropriate.
• Strong reporting skills, with an ability to develop templates and review draft reports, along with strong change management skills including behavioural and cultural change.
• Ability to line manage and coach a small team of more junior staff

Desirable skills

• Experience from working in a Consulting client facing role particularly in relation to technology-enabled transformations, technology products, digital offerings, emerging technology or tech alliances, and/or a risk or compliance role, is desired but not essential. You will receive coaching and the opportunity to become a subject matter expert in the field of risk management
• Communicating with impact and empathy
• Developing self and others through coaching
• Building and sustaining relationships with “internal clients”
• Being passionate about client service
• Being curious – learning, sharing and innovating
• Leading and contributing to team success
• Demonstrating courage and integrity and professional skepticism
• Acquiring and applying commercial and technical expertise
• Being open-minded, practical and agile with change

Responsibilities

The successful individual will have the opportunity to develop beneficial relationships across the UK firm including with specialists from our legal, conflicts, data protection and compliance teams, while gaining an invaluable insight into our Consulting strategy. You will be provided with coaching to allow you the opportunity to become a subject matter expert in the field of risk management and gain valuable transferable skills including leadership, influencing, negotiation and analytical skills. Responsibilities will include, but not be limited to:

Driving Risk & Quality Management for the business

• Providing support to the business through our query advisory service, advising client facing teams with regard to risk management issues, as and when they require assistance and guidance.
• Advising and supporting engagement teams in managing the wide range of risks related to the development of opportunities and delivery of services to clients. You will be aligned to support one of our Solutions and will have the opportunity to learn about the services they provide and build relationships with key individuals in this team.
• Helping to upskill and knowledge share with the business on risk matters such as key changes to process and policy.
• Opportunities to advise teams on the risks associated with their use of technology and provide support for teams who are proposing to launch new services.

Transformation / projects

• Contribution to and influencing of the development and revision of policies and methodology and working with teams to successfully implement those changes.
• Proactively identifying and driving forward continuous improvement opportunities to improve the way we manage risk.
• Responsibility for taking on the rewarding task of assisting in the identification of the training needs of the Consulting population and contributing to the design and delivery of key risk management training for Partners and staff.

The role

The CRM team is seeking a curious, motivated and agile Manager to join our team. This is a varied, interesting role that provides an opportunity for personal development - no two days will be the same! The role includes a variety of responsibilities, including operational risk management by advising teams across the Consulting business on a wide range of matters such as contractual and delivery risk on engagement opportunities alongside more strategic projects to improve how risk is managed across the firm.