SAP TECHNICAL SUPPORT ANALYST

SET Recruitment Consultants; Cape Town; On-site; ZAR 480,000 - 720,000; Full time

Job summary

SET Recruitment Consultants is assisting an established FMCG company in the Western Cape to hire an SAP technical support specialist based in Cape Town. You will handle SAP helpdesk requests, maintenance, implementation, and optimisation, collaborating with functional teams and external technical groups to ensure interfaces are well-integrated across the SAP landscape.

The role emphasizes testing new system enhancements, documenting designs and test plans, and contributing to audits and

Qualifications

• 3 to 5 years of SAP technical support experience.
• Strong knowledge of SAP, SQL, and technical troubleshooting.
• Proficiency in data analysis and system testing.
• Good collaboration and communication skills.
• Familiarity with programming languages such as C and R is advantageous.

Responsibilities

• Support all technical aspects related to the SAP environment, including helpdesk requests, maintenance, implementation, and optimisation.
• Monitor and investigate technical errors within SAP and its interfaces, resolving issues or escalating as necessary.
• Provide ongoing technical support and troubleshooting assistance to functional teams and business users.
• Participate in testing new system enhancements and interfaces across the SAP landscape.
• Document technical designs, specifications, and test plans for SAP solutions.
• Collaborate closely with functional teams and business stakeholders to understand their requirements.
• Work alongside SAP functional analysts, developers, and external technical teams to improve business processes.
• Analyse existing interfaces to identify inefficiencies and recommend improvements.
• Engage in system configuration, testing, and implementation activities.
• Ensure SAP system solutions are well-integrated with other IT systems.
• Contribute to SAP system audits and compliance reviews.
• Support project delivery through collaboration and technical expertise.

Skills

SAP expertise

Troubleshooting

Data analysis

Tools

SQL

SAP Interfaces

Job description

What You'll Do

• Support all technical aspects related to the SAP environment, including helpdesk requests, maintenance, implementation, and optimisation.
• Monitor and investigate technical errors within SAP and its interfaces, resolving issues or escalating as necessary.
• Provide ongoing technical support and troubleshooting assistance to functional teams and business users.
• Participate in testing new system enhancements and interfaces across the SAP landscape.
• Document technical designs, specifications, and test plans for SAP solutions.
• Collaborate closely with functional teams and business stakeholders to understand their requirements.
• Work alongside SAP functional analysts, developers, and external technical teams to improve business processes.
• Analyse existing interfaces to identify inefficiencies and recommend improvements.
• Engage in system configuration, testing, and implementation activities.
• Ensure SAP system solutions are well-integrated with other IT systems.
• Contribute to SAP system audits and compliance reviews.
• Support project delivery through collaboration and technical expertise.

Requirements

• 3 to 5 years of relevant SAP technical support experience.
• Strong knowledge of SAP, SQL, and technical troubleshooting.
• Proficiency in data analysis and system testing.
• Good collaboration and communication skills.
• Familiarity with programming languages such as C and R is advantageous.

Nice to Have

• Experience working in a hybrid work environment.
• Knowledge of system interfaces and optimisation strategies.

What We'll Give You

• An opportunity to work within a reputable, JSE-listed FMCG company.
• A full-time, hybrid role based in the scenic Western Cape.
• A competitive salary package aligned with your experience.

Ready to take the next step in your SAP support career? Apply now and become a vital part of a thriving team dedicated to operational excellence and continuous improvement.