Sap Successfactors Delivery Lead (Manager)

Deloitte Africa; Gauteng; On-site; ZAR 900 000 - 1 200 000; Full time

Job summary

A leading consulting firm in South Africa is seeking a Lead / Manager – SAP SuccessFactors to oversee the implementation and management of SAP SuccessFactors modules. The ideal candidate has over 10 years of experience in SAP SuccessFactors, with proven leadership skills and experience in client-facing environments. Responsibilities include leading projects, mentoring a team, and ensuring alignment with business objectives.

Qualifications

• 10+ years of experience in SAP SuccessFactors.
• 3+ years in a leadership role within a client-facing environment.
• Experience in project lifecycle management.

Responsibilities

• Lead SAP SuccessFactors implementation projects.
• Oversee customization of SuccessFactors modules.
• Mentor and develop a team of consultants.

Skills

SAP SuccessFactors expertise

Leadership

Project Management

Stakeholder Management

Change Management

Communication skills

Job description

Overview

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. It makes us better at what we do and how we do it. It unites Deloitte professionals across geographies, businesses, and skills. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek. Harnessing the talent of + people located across more than countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).

Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.

Main Purpose of Job

The Lead / Manager – SAP SuccessFactors will be responsible for overseeing the implementation, configuration, and ongoing management of SAP SuccessFactors modules. This role will act as the primary point of contact for all SuccessFactors-related initiatives, ensuring alignment with business objectives, driving process improvements, and leading a team of SAP professionals.

Responsibilities

• Lead end-to-end SAP SuccessFactors implementation and enhancement projects, including planning, resource allocation, and stakeholder management.
• Oversee the design, configuration, and customization of SAP SuccessFactors modules (e.g., Employee Central, Performance & Goals, Recruitment, Learning, Compensation).
• Collaborate with HR, IT, and business leaders to gather requirements, define solutions, and ensure successful adoption of SuccessFactors functionalities.
• Manage, mentor, and develop a team of SAP SuccessFactors consultants and analysts, fostering a culture of continuous improvement and professional growth.
• Drive change management activities, including training, communication, and support to maximise user adoption and minimise business disruption.
• Establish and enforce governance, standards, and best practices for SAP SuccessFactors usage, data integrity, and security.
• Liaise with SAP and third‑party vendors for issue resolution, upgrades, and new feature rollouts.
• Monitor system performance, gather user feedback, and identify opportunities for process and system optimisation.
• Ensure compliance with internal policies and external regulations.
• Oversee the development and delivery of HR analytics and reporting.

Qualifications

Essential Qualifications and Experience

• A minimum of 10 years of extensive, demonstrable experience in SAP SuccessFactors.
• Proven track record of at least 3 years in a leadership capacity within a client‑facing environment.
• Comprehensive expertise in end‑to‑end project lifecycle management, including implementation, maintenance, support, and documentation.
• Proficiency in translating business requirements into actionable blueprints, configurations, testing protocols, migration strategies, support plans, and continuous enhancement initiatives.
• In‑depth knowledge of key SAP SuccessFactors modules, including but not limited to Employee Central, Payroll, Recruitment, Learning Management System (LMS), Compensation, and Time Management / Evaluation.
• Verified experience in successfully completing at least two full lifecycle implementations of the Employee Central module.
• Advanced understanding of Employee Central integration within the SAP SuccessFactors ecosystem.
• Proven expertise in functional design methodologies and best practices.
• Experience operating in client‑facing or high‑stakes environments.
• Exceptional ability to craft and present comprehensive documentation to clients.
• Advanced consulting skills, including problem‑solving, strategic thinking, and effective communication.

Additional Information

At Deloitte, we want everyone to feel they can be themselves and thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent. The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.