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Sanlam Connect seeks a skilled Short Term Insurance Advisor to manage client portfolios, deliver financial advice, and drive new business across Personal and Commercial lines. You will work with leads, underwriters, and intermediary networks to secure optimal terms and strong client relationships.
Ideal candidates have at least 2 years in short term insurance sales, RE5 or FAIS credits, and a strong focus on service, integrity, and regulatory compliance.
The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focuson excellence in technology, client and intermediary experiences, SRA delivers financial solutions includingcomprehensive financial planning, life- and disability insurance, credit solutions, savings and investments,retirement and fiduciary services that can be accessed through various platforms.
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is whatdrives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components toensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targetswill be considered as part of the selection process.
To serve as a senior advisory authority by managing complex intermediary and/or client portfolios, providing thought leadership on advice solutions, influencing distribution strategy at a segment level, and safeguarding long-term client and business outcomes.
Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Collect feedback from identified customers or customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.
Implement the strategy for providing financial advice within an area of limited complexity, taking its distinctive client demographics and needs into account.
Lead and deliver structured pricing and terms projects and procedures. Negotiate within approved boundaries.
Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
Works at an advanced level to express ideas, request actions, formulate plans, and policies by means of clear and effective verbal communications. Typically works independently and provides guidance.
Works at an advanced level to quickly and effectively establish trust within the buying centers in the client's organization. Typically works independently and provides guidance.
Works with full competence to pre-plan, suggest, and confirm mutually beneficial commitments that are appropriate and clear and that move the sales/client relationship forward. Typically works without supervision and may provide technical guidance.
Works with full competence to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client. Typically works without supervision and may provide technical guidance.
Works with full competence to understand the role and responsibilities of the intermediary in relation to both client and product providers. Typically works without supervision and may provide technical guidance.
Works at an advanced level to cultivate and sustain positive interpersonal connections, fostering trust, collaboration, and effective communication to support enduring professional relationships. Typically works independently and provides guidance.
Experience enables job holder to deal with the majority of situations and to advise others (Minimum 5 years)
Very limited (0 to 3 months)
Undergraduate Degree / Honours Tertiary Degree