Sanlam Financial Adviser: Provisory MOB

Sanlam; Cape Town; On-site; ZAR 300,000 - 600,000; Full time

Job summary

Sanlam in Cape Town seeks a dedicated financial advisor who will provide new and existing clients with tailored financial advice and products. This role includes managing compliance, servicing clients, and building long-term relationships to generate sustainable business.

The ideal candidate will have a strong background in financial advisory services, effective communication skills, and a commitment to ongoing professional development.

Qualifications

• Effective communication skills to independently contribute.
• Tech-savvy with independent contributions.
• Strong interpersonal skills.

Responsibilities

• Provide financial planning advice tailored to client needs.
• Manage client interactions and follow compliance protocols.
• Initiate long-term relationships with clients.

Skills

Financial advice and support

Client relationship management

Compliance and risk management

Education

Grade 12 education

FAIS 'Fit and Proper' requirements

Job description

Responsibilities

Provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. Manage the procurement of sustainable business in line with business targets, maintain and service clients to build long‑term relationships that generate ongoing advice and sales, and perform all activities in a compliant and ethical manner to sustain the Sanlam Group business and brand.

• Assist in growing the Sanlam Adviser Business.
• Commit to marketing plans and targets set for business development as defined by the distribution strategy.
• Apply knowledge of market segmentation and customer profiles to support sales and growth within the defined market.

Relevant Behaviours to Achieve Targets

• Revenue generation (single and recurring premiums)
• Activity quotas
• Promote the Sanlam brand
• Treat customers fairly in all client engagements
• Align the role to your personal career aspirations
• Network, prospect and generate leads
• Facilitate face‑to‑face and social or business interactions to create business opportunities
• Prospect new clients through creative opportunities such as business/social networks, associations or ad hoc presentations
• Turn trusted relationships into business relationships
• Strengthen existing relationships by increasing current service offerings
• Use existing sources to identify opportunities across Sanlam businesses
• Deliver personalised client value propositions
• Market on social media
• Conduct client‑focused activities to generate leads and informal prospecting opportunities
• Mine the existing client base to identify marketing gaps and sales opportunities within the middle‑high and affluent market
• Structure and implement focused campaigns with new or existing clients in the defined market
• Request active and ongoing leads and referrals from others
• Monitor and respond to client activities such as maturities, cancellations or surrenders
• Consult with clients and close sales
• Ensure all client interactions are compliant with disclosure and advice requirements (provide written or electronic information as required for compliance)
• Undertake comprehensive fact‑finding with each client to discover needs and priorities, document findings, and conduct a full financial needs analysis using relevant e‑tools, instruments or systems
• Provide sound personal financial planning advice and design balanced portfolio solutions that meet client needs
• Present financial solutions professionally, aligning with Treating Customers Fairly principles
• Use relevant processes and system tools to capture analysis information and update records accordingly
• Review client portfolio annually following the above steps
• Deliver ethical, courteous and professional client service
• Follow up or refer all existing business queries to be resolved in a timely manner through support
• Provide excellent, value‑added service to clients so they do not seek competitor products or services
• Continue learning to keep knowledge, skills and industry awareness current, enabling service delivery within the defined market
• Initiate long‑term client relationships and maintain a relational focus
• Monitor, update and report weekly/monthly

Documentation and Reporting

• Record number and profile of contacts, appointments and consultations.
• Track issued business and revenue against targets.
• Update client details in records.
• Maintain appropriate workflow and activity monitoring system entries.

Qualification and Experience

• Grade 12 education.
• Financial Advisory and Intermediary Services Act (FAIS) "Fit and Proper" requirements and Regulatory Examination successfully completed if registered with the Financial Sector Conduct Authority (FSCA) for more than 24 months.

Knowledge and Skills

• Financial advice and support
• Production target achievement and budgeting
• Compliance and risk management
• Client relationship management
• Financial planning and recommendations

Personal Attributes

• Communicates effectively, contributing independently
• Tech savvy, contributing independently
• Action orientated, contributing independently
• Interpersonal savvy, contributing independently
• Persuades, contributing independently