Sambassador

Smollan; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency in Johannesburg seeks a Customer Engagement and Growth Manager to enhance customer experiences and drive engagement through data-driven strategies. Candidates should have over 3 years of relevant experience and a strong analytical mindset. Join us in crafting impactful communication strategies that foster brand loyalty and customer retention.

Qualifications

• 3+ years experience in CRM, lifecycle marketing, or customer engagement.
• Proven success in segmentation and retention campaigns.
• Familiarity with engagement platforms and messaging tools.

Responsibilities

• Build and own a full customer communication strategy.
• Develop engagement frameworks to boost customer interaction.
• Monitor performance metrics and continuously optimize.

Skills

CRM experience

Segmentation

Data analysis

Email marketing

WhatsApp Business

Job description

Job Listings – Johannesburg

Johannesburg, Gauteng | Various Recruiters

Posted dates vary across listings.

Is this job a match or a miss?

Multiple postings included below. See individual sections for details.

Job Title: Customer Engagement and Growth Manager

Location: Johannesburg, Gauteng

Employer: Empire Recruitment

Posted: 21 days ago

Job Description

What Youll Do:

• Build and own a full customer communication strategy mapping who, when, and how we connect across email, SMS, WhatsApp, push, and more.
• Develop engagement frameworks that boost gift card redemption, membership usage, and average order value.
• Create segmentation and targeting strategies to onboard, retain, and reactivate customers.
• Partner with marketing, product, and data teams to deliver campaigns that convert.
• Monitor performance metrics from open rates to customer lifetime value and continuously optimise.
• Drive measurable growth in customer engagement and brand loyalty.

What Youll Need:

• 3+ years experience in CRM, lifecycle marketing, or customer engagement.
• Proven success in segmentation, retention, and conversion-driven campaigns.
• Experience in retail, e-commerce, or digital environments.
• Strong analytical mindset and ability to translate data into meaningful outcomes.
• Familiarity with engagement platforms and messaging tools (email, push, WhatsApp Business).
• Bonus: HTML/CSS skills or experience with emerging communication channels.

Why This Role Matters: Youll help shape how customers experience and connect with the brand using data and creativity to drive real commercial results.

If youre ready to turn engagement into measurable growth, wed love to hear from you.

Job Title: Brand Ambassador - Sandton

Employer: Energia Consulting

Location: Sandton, Johannesburg

Posted: 17 days ago

Job Description

About Us: We are a company dedicated to crafting and retailing functional art. We are seeking passionate sales assistants for Fixed Term Contract opportunities.

Essential Duties:

• Meeting sales targets and driving volumes with upselling techniques.
• Visual merchandising upkeep and stock maintenance.
• Handling daily banking activities and reconciling till sales.
• Processing sales transactions and following procedures.
• Providing a pleasant customer experience that reflects our brand values.
• Fulfilling additional duties as assigned by the store manager.

Requirements:

• Minimum 2 years in luxury retail.
• Strong communication and interpersonal skills.
• Ability to work in a dynamic retail environment.
• Passion for art and design.

If you’re ready to embark on an exciting journey, apply today!

Job Title: Seasonal Brand Ambassador - Sandton

Employer: Energia Consulting

Location: Sandton, Johannesburg

Posted: 8 days ago

Similar responsibilities to Brand Ambassador role above.

Job Title: Brand Ambassador – Carrol Boyes

Location: Randburg, Gauteng

Employer: Energia Consulting

Posted: today

Job Description

About the Company: Carrol Boyes is an iconic South African brand offering luxury functional art in a retail setting.

Responsibilities:

• Meet sales targets and drive volumes with upselling.
• Maintain attractive merchandising and stock levels.
• Replenish shelves and ensure displays are neat and enticing.
• Provide a pleasant customer experience reflecting the brand.
• Process transactions accurately and reconcile till sales.
• Maintain product knowledge and support promotions.
• Perform additional duties as assigned by the store manager.

Qualifications & Experience:

• Matric / Grade 12
• Minimum 2 years luxury retail experience
• Strong communication and interpersonal skills
• Passion for art and design

Job Title: Industrial Engineering Internal Sales Representative

Location: Johannesburg, Gauteng

Employer: Diverse Consulting Solutions

Posted: today

Job Description

Full-time, permanent position. Must be willing to relocate to JHB North if needed. Matric certificate. Relevant Sales or Engineering Qualifications. Minimum of 5 years’ experience as an Internal Sales Representative within the Engineering industry. Responsibilities include preparing quotations, managing customer relationships, responding to inquiries, timely quotes, order processing coordination, and regular progress updates. Must own transport and a valid driver’s license.

Salary: R15 000 to R25 000 CTC + discretionary annual bonus. Pension deductions apply.

Job Title: Industrial Engineering External Sales Account Representative

Location: Johannesburg, Gauteng

Employer: Diverse Consulting Solutions

Posted: today

Job Description

Full-time, permanent position. Must be willing to relocate to JHB North if needed. Matric certificate. 2-5+ years’ experience in Industrial Engineering as an External Sales Representative. Travel required. Strong presentation and closing skills. Travel to external clients and managing complex technical discussions. Sales targets focus. Preferences for robotics experience. Own transport required.

Salary: +- R25 000 – R35 000 CTC, plus benefits and bonus.

Job Title: Senior Tracker Customer Engagement Supervisor

Location: Randburg, Gauteng

Employer: Tracker Connect

Posted: today

Job Description

• Handle telephonic and electronic customer requests with SLA adherence.
• Take ownership of escalated queries and coordinate with multiple parties for resolution.
• Assist with call retrieval, manage team resources, and drive performance against KPAs.
• Maintain records, KPI reporting, coaching, and product training for staff.
• Provide daily performance reports and support cross-functional collaboration.

Requirements:

• Matric
• 2+ years supervisory experience
• 3-4 years contact centre experience
• Experience with complex complaints, telephony monitoring, and analytics systems
• Proficiency with CDS, CRM, Skytrax; MS Office

Benefits: Medical aid, Provident fund

Note: If not contacted within 4 weeks, consider your application unsuccessful.