Salon Front Desk Coordinator

Enigma Beauty Clinic; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local beauty and laser clinic in Claremont is seeking a Salon Coordinator to manage front-of-house operations. This full-time role involves welcoming clients, managing bookings, and providing exceptional customer service in a fast-paced environment. The ideal candidate will have experience in a reception role and possess strong organizational skills. Join a passionate team committed to client satisfaction.

Qualifications

• 1 year of experience in front desk or reception.
• Ability to stay composed in a fast-paced environment.

Responsibilities

• Welcome clients with professionalism and warmth.
• Manage bookings and appointment schedules.
• Process payments and maintain accurate records.
• Support therapists and management with salon coordination.
• Handle client queries and recommend treatments.
• Maintain a neat and organised reception area.

Skills

Excellent communication and interpersonal skills

Strong organisational and multitasking abilities

Professional presentation and confident manner

Computer literate (experience with salon management software advantageous)

Attention to detail

Proactive, solution-driven attitude

Previous experience in a salon, spa, or aesthetics front-of-house role preferred

Job description

Salon Coordinator – Beauty & Laser Clinic (Claremont, Southern Suburbs)

We're looking for an organised, professional, and client-focused Salon Coordinator to join our busy Beauty and Laser Clinic in Claremont.

As the first point of contact for our clients, you'll play a key role in creating a warm, welcoming, and seamless experience from the moment they arrive.

About the Role

You'll oversee the smooth day-to-day running of the salon's front-of-house operations, ensuring exceptional service, efficient scheduling, and strong client relationships.

Key Responsibilities

• Welcome clients with professionalism and warmth, ensuring a premium first impression
• Manage bookings and appointment schedules across multiple channels (phone, WhatsApp, email)
• Process payments and maintain accurate administrative and financial records
• Support therapists and management with daily salon coordination
• Handle client queries and recommend treatments or products where suitable
• Maintain a neat, calm, and organised reception area
• Assist with client follow-ups, stock management, and promotional activities

Skills & Attributes

• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Professional presentation and confident manner
• Computer literate (experience with salon management software advantageous)
• Attention to detail and ability to stay composed in a fast-paced environment
• A proactive, solution-driven attitude and a passion for customer service
• Previous experience in a salon, spa, or aesthetics front-of-house role preferred
• Previous experience on ESP will be advantageous

Why Join Us

We offer a supportive, professional, and nurturing environment where excellence and client satisfaction are at the heart of everything we do. You'll be part of a passionate team committed to growth and high standards of care.

Location : Claremont, Southern Suburbs
Start Date : As soon as possible

If you're passionate about beauty, organisation, and client service, and you thrive in a dynamic environment — we'd love to hear from you. If you do not hear from us within a week, please consider your application as unsuccessful.

Job Types : Full-time, Temporary
Experience : Front desk or reception : 1 year (Required)