Salesforce CRM Systems Lead - Admin & DevOps (Global)

Inq. Edge; Gauteng; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading digital group in Gauteng is seeking a Systems Support Specialist for CRM (Salesforce) to manage support, maintenance, and development tasks. The ideal candidate will have Salesforce Administration experience, proficiency with the Salesforce Cloud and tools, and strong problem-solving skills. Responsibilities include supporting Salesforce applications, maintaining documentation, and troubleshooting issues. A Bachelor's degree and relevant certifications are preferred.

Qualifications

• Experience with platform monitoring and maintenance.
• Ability to engage with senior-level stakeholders.
• Experience working in a fast-paced environment.

Responsibilities

• Support, maintain, and develop Salesforce applications.
• Build and maintain documentation.
• Troubleshoot and resolve Salesforce issues.

Skills

Salesforce Administration experience

Experienced with Salesforce Sales, Service and Experience Cloud Configurations

Experience working with MuleSoft Integration Platform

Experience with Salesforce Lightning Record pages

Awareness of Salesforce custom objects/fields

Strong troubleshooting and problem resolution skills

Effective time management skills

Education

National Diploma or Bachelor's degree in business, finance, engineering, or a related field

Salesforce Administrator certification

Tools

Salesforce

Jira

Confluence

Bitbucket

Job description

A leading digital group in Gauteng is seeking a Systems Support Specialist for CRM (Salesforce) to manage support, maintenance, and development tasks. The ideal candidate will have Salesforce Administration experience, proficiency with the Salesforce Cloud and tools, and strong problem-solving skills. Responsibilities include supporting Salesforce applications, maintaining documentation, and troubleshooting issues. A Bachelor's degree and relevant certifications are preferred.