Sales Team Lead

Merchants; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sales company in South Africa is seeking a dynamic Sales Team Leader to manage and inspire a high-performing team in a 24/7 environment. Responsibilities include driving sales targets, providing coaching, and ensuring service excellence. Ideal candidates will have 1-2 years of experience in a similar role and strong leadership skills. This position requires flexibility to work rotational shifts.

Qualifications

• Minimum 1-2 years’ experience in a Team Leader or Supervisor role within a sales/call centre environment.
• Proven ability to lead a target-driven team and achieve measurable results.
• Strong leadership, coaching, and motivational skills.

Responsibilities

• Lead and manage a team of sales agents across shifts.
• Drive the achievement of sales targets.
• Provide coaching, feedback, and performance monitoring.

Skills

Leadership

Sales coaching

Target-driven

Communication

Job description

About the Role

We are looking for a dynamic and driven Sales Team Leader to manage and inspire a high-performing team in a 24/7 sales environment.

You’ll be responsible for driving results, maintaining exceptional service standards, and leading a motivated team that thrives under pressure and around the clock.

If you’re a natural leader with a passion for sales, coaching, and operational excellence — this role is for you!

Key Responsibilities

• Lead and manage a team of sales agents working across rotating day and night shifts.
• Drive the achievement of daily, weekly, and monthly sales targets.
• Provide real-time coaching, feedback, and performance monitoring.
• Ensure consistent delivery of top-quality sales and service interactions.
• Maintain productivity and morale in a fast-paced, 24/7 operation.
• Monitor performance metrics and report on individual and team performance.
• Collaborate with cross-functional departments to optimise processes and results.

Requirements

• Minimum 1-2 years’ experience in a Team Leader or Supervisor role within a sales/call centre environment.
• Proven ability to lead a target-driven team and achieve measurable results.
• Comfortable working rotational shifts, including nights, weekends, and public holidays.
• Strong leadership, coaching, and motivational skills.
• Excellent communication and interpersonal abilities.
• Resilient, adaptable, and results-focused.