Sales Support & Onboarding Specialist

Old Mutual South Africa; Johannesburg; On-site; ZAR 360,000 - 520,000; Full time

Job summary

Old Mutual South Africa is seeking a Sales Support Consultant to enable onboarding, implementation, and servicing of retirement fund business in Gauteng. You will coordinate between consultants, brokers, clients, and internal teams to ensure compliant, timely launches and ongoing servicing.

The role emphasizes AML compliance, accurate documentation, and strong stakeholder communication to support successful client outcomes and governance reporting.

Qualifications

• Matric with NQF Level 5 or higher relevant qualification.
• Experience in employee benefits or retirement fund onboarding is preferred.
• Excellent interpersonal and communication skills; strong organizational ability.
• Attention to detail and ability to work independently in a fast-paced environment.
• Proficient with PowerPoint, Excel, Word and CRM systems.

Responsibilities

• Coordinate onboarding, implementation, and servicing of retirement fund business.
• Act as central liaison between consultants, brokers, clients and operations.
• Monitor AML compliance and ensure regulatory standards are met.
• Track launches and requotes; manage communications throughout the lifecycle.
• Produce governance and reporting materials and maintain CRM records.

Skills

Excellent interpersonal skills

Strong organizational skills

Attention to detail

Independent worker

Education

Matric

NQF Level 5 or above

Tools

CRM

PowerPoint

Excel

Word

Job description

Old Mutual South Africa is seeking a Sales Support Consultant to enable onboarding, implementation, and servicing of retirement fund business in Gauteng. You will coordinate between consultants, brokers, clients, and internal teams to ensure compliant, timely launches and ongoing servicing.

The role emphasizes AML compliance, accurate documentation, and strong stakeholder communication to support successful client outcomes and governance reporting.