Sales Support Administrator

Time Personnel; Germiston; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A well-established national company in Germiston seeks a motivated Sales Support Administrator to manage client communication and support the External Sales team. The role involves handling client enquiries, ensuring orders are processed accurately, and contributing to marketing activities via social media. Candidates must have a Matric certificate, reliable transport, and strong communication skills. This position offers an opportunity to work collaboratively in a supportive environment, ensuring customer satisfaction and robust service delivery.

Qualifications

• Matric with relevant experience and own reliable vehicle is essential.
• Strong communication and customer-service skills required.
• Basic social media knowledge needed for engagement.

Responsibilities

• Handle incoming client calls, orders, and enquiries.
• Maintain communication with clients throughout the order process.
• Assist sales reps with order processing and administration.
• Build and maintain long-term client relationships.
• Support brand visibility through social media content.

Skills

Communication skills

Customer service skills

Social media knowledge

Organisational skills

Ability to work under pressure

Education

Matric with relevant experience

Job description

Sales Support Administrator required in Germiston.

Are you someone who enjoys working with customers, keeping orders on track, and using social media to boost engagement and visibility?

A well-established national company in Germiston is looking for a motivated Sales Support Administrator to assist their External Sales team, manage client communication, coordinate orders, and contribute to basic marketing activities.

Training on all products and services will be provided, and having your own reliable transport is essential.

Requirements:

• Matric with relevant experience and own reliable vehicle – ESSENTIAL
• Strong communication and customer-service skills
• Basic social media knowledge (posting updates, client engagement, responding to enquiries)
• Ability to work accurately under pressure and meet deadlines
• Excellent administration, follow-up, and organisational skills
• Proactive, positive attitude with a willingness to go the extra mile

Duties and Responsibilities:

• Handling incoming client calls, orders, and enquiries
• Following up on client queries and maintaining communication throughout the order process
• Assisting with basic social-media content, posting product updates, responding to online enquiries, and supporting brand visibility
• Assisting sales reps with order processing and administration
• Urgent sourcing and checking of relevant stock availability
• Placing stock orders and tracking deliveriesContinuous follow-up with clients on ETA and orders in progress
• Building and maintaining solid long-term client relationships
• Data capturing, filing, and general administrative duties
• Working collaboratively within a team