Sales Support

Riseup Management; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A promotional coordination firm in Durban seeks a skilled Promotions Coordinator to manage execution of promotions, maintain tracking systems, and provide administrative support. Successful candidates will need to exhibit strong organizational skills, attention to detail, and have relevant experience in sales support or marketing. Proficiency in MS Office and familiarity with promotional execution processes are essential. This role is integral to ensuring promotions are executed on time and effectively.

Qualifications

• Minimum 2-3 years experience in sales support, promotional coordination, or administrative role.
• Experience with internal tracking systems and promotional execution.

Responsibilities

• Manage promotional execution, ensuring deadlines are met.
• Maintain and update the promotional grid accurately.
• Create and manage distribution tracking documents.
• Provide administrative support and manage principal files.
• Compile monthly brag albums to showcase promotional execution.
• Oversee the company’s 2-Way system and manage user credentials.
• Follow up on order-related queries and submit accurate reports.

Skills

Strong administrative and organisational skills

High attention to detail and accuracy

Excellent communication and coordination abilities

Proficient in MS Office

Ability to work under pressure and meet deadlines

Analytical and reporting skills

Education

Grade 12 (Matric)

Relevant diploma or certificate in Sales Administration, Marketing, or Business Management

Tools

MS Office (Excel, Outlook, Word)

2-Way system

AS system

Job description

Key Responsibilities

1. Promotional Execution (Adhoc and Paid Promotions)
   • Track promotional activity to ensure execution meets set deadlines.
   • Verify that field staff submit accurate POP objectives for each promotion.
   • Load promotions onto the 2-Way system according to management deadlines.
   • Conduct pre-launch checks (three days before start date) to ensure promotions are on track.
   • Communicate any issues or delays to the Channel Manager.
   • Send store lists for POS (Point of Sale) deliveries to the POS Department when required.
2. Promotional Grid Management
   • Maintain and update the promotional grid with accurate information received from principals.
   • Report any promotional non-compliance to the Channel Manager.
   • Update the promotional grid weekly and circulate it to all field staff and management.
3. Tracking and Reporting
   • Create and manage tracking documents related to distribution, NPD (New Product Development), sales, and free stock drives.
   • Provide feedback and circulate tracking documents as per management deadlines.
   • Ensure all submitted information is accurate and supported by written or photographic proof.
4. Administrative Support
   • Manage and maintain all principal files.
   • File orders, contact reports, and principal information systematically.
   • Create deal sheets using pricing provided by management and circulate to field staff and management.
5. Brag Albums
   • Coordinate and compile monthly brag albums as per allocated principals to showcase promotional execution and brand visibility.
6. System Management (2-Way)
   • Manage and oversee the companys 2-Way system across the business.
   • Issue new passwords and email credentials for new employees.
   • Address and escalate system-related queries to 2-Way management.
   • Manage and update scorecards, ensuring relevant stakeholders are informed.
   • Attend all scheduled 2-Way meetings.
7. AS System Support
   • Follow up on all order-related queries placed via the Smollan call centre.
   • Submit reports and information requested from the AS system accurately and timeously.

Skills and Competencies

• Strong administrative and organisational skills
• High attention to detail and accuracy
• Excellent communication and coordination abilities
• Proficient in MS Office (Excel, Outlook, Word) and internal systems (2-Way, AS advantageous)
• Ability to work under pressure and meet deadlines
• Analytical and reporting skills

Qualifications and Experience

• Grade 12 (Matric) essential
• Relevant diploma or certificate in Sales Administration, Marketing, or Business Management (advantageous)
• Minimum 23 years experience in a sales support, promotional coordination, or administrative role within an FMCG or similar environment
• Experience with internal tracking systems and promotional execution