Sales & Service Technician

Staff Unlimited; Mbombela; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable organisation in Mbombela is seeking a skilled Sales & Service Technician focused on providing technical support and driving sales. The ideal candidate should have a Matric qualification, at least 1 year of experience in a technical service environment, and a valid driver's license. Responsibilities include maintaining customer relationships, providing installation and repair services, and marketing products. This position requires strong communication skills and a proactive approach.

Qualifications

• Minimum 1 year experience within an FMCG or technical service environment.
• Valid driver's license and own reliable vehicle essential.
• Strong problem-solving and communication skills.

Responsibilities

• Provide technical support, maintenance, and repair services to clients.
• Drive sales and promote the company's product solutions.
• Update relevant policies and maintain customer relations.

Skills

Customer service

Technical support

Sales skills

Education

Matric (Grade 12)

Tools

Microsoft Office

Outlook

Job description

DescriptionAn established and reputable organisation is seeking a skilled and customer-focused Sales & Service Technician to join their dynamic team.

The successful candidate will be responsible for providing technical support, maintenance, and repair services to clients, while also driving sales and promoting the company's full range of solutions.

This role requires a combination of hands‑on technical ability, strong communication skills, and a proactive approach to client relationship management in a fast‑paced, service‑driven environment.Duties and responsibilities

• Comply with the law, the company's policies and procedures.
• Willing to work overtime from time to time.
• Update the relevant policies and procedures.
• Maintain existing customers relations.
• Provide service to our customers, including installations, servicing,
• repairs, deliveries and customer training on all the company's products.
• Assist with helpdesk support.
• Assist with stock counts.
• Assist with office administration.
• Sales of product offering including software, spares and consumables.
• Marketing the company's products and services, including cold calling, visiting newcustomers and to give demonstrations.Requirements : Matric (Grade 12) essentialMinimum 1 year experience within an FMCG or technical service environmentValid driver's license and own reliable vehicle (essential)Basic computer literacy (Microsoft Office , Outlook, POS software)Strong problem‑solving and communication skillsConfident, self‑motivated, and proactive with high levels of integrity and enthusiasm