Sales Representative & Travel Expert (Remote – South Africa)

Hotsourced; Gauteng; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A growing travel technology company in South Africa is seeking a Travel Expert to join their sales team. This entry-level role involves engaging new customers through various communication channels, guiding them through the buying process, and exceeding sales targets. Ideal candidates will have at least 2 years of sales experience, excellent communication skills, and a passion for travel. The position offers a competitive compensation structure, remote work flexibility, and clear progression opportunities.

Benefits

Commission-based earnings

Remote work opportunities

Clear progression opportunities

Qualifications

• Minimum 2 years of experience in a sales or target-driven environment.
• Demonstrated success in meeting or exceeding sales targets.
• Excellent written and spoken English (neutral or near-neutral accent).

Responsibilities

• Manage inbound phone, email, and live chat leads efficiently.
• Build trust using discovery, storytelling, and empathy.
• Collaborate with CX, Ops, and Marketing for customer journey improvements.

Skills

Sales experience

Communication skills

Customer rapport

Adaptability

Tools

HubSpot

Intercom

Job description

Get AI-powered advice on this job and more exclusive features.

When was the last time you made a new friend?

Friendship profoundly improves our emotional well-being, sense of belonging, purpose and happiness.

Everyone wants more human connection, but making new friends is really hard.

That's why we exist, with a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection.

We are a company for curated social adventures for solo travellers.

We're a marketplace, so we actually serve two types of customers : solo travellers and the local partners who bring our adventures to life.

Our business is growing year-on-year and backed by strong investor support.

Our culture is down-to-earth, hard-working, and compassionate.

We're lucky to have an exceptional team in terms of talent, and our "no a-holes" policy ensures we're humble and supportive of each other.

Integrity is at the heart of our work—we're driven to do what's right and to build a company that makes us genuinely proud.

A culture built around high performance, high conviction and humility.

We value teamwork over grandiosity, great questions over corporate euphemisms and autonomy over conformity.

An ambitious, high-growth mid-stage start-up with proven product market fit in over 15 global markets.

We're well-capitalised and backed by founders, investors and entrepreneurs who have built multi-billion dollar companies.

A highly collaborative team of ambitious and innovative people on a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection.

About the Role

We're looking for an experienced and target-driven Travel Expert to join our Sales team.

As a Travel Expert, you'll play a pivotal role in driving our growth—engaging new customers across phone, chat and email, guiding them through the buying process, handling objections with confidence and consistently exceeding conversation targets.

You'll manage your pipeline independently while also raising the bar for sales effectiveness across the team.

Responsibilities - What you'll be doing

Owning your pipeline : managing inbound phone, email, and live chat leads with speed, precision, and care to consistently exceed quota and conversion benchmarks.

Building trust with customers : using discovery, storytelling, and empathy to guide travelers toward booking their next big adventure.

Adapting and innovating : tailoring approaches to different lead types, testing creative tactics, and flagging risks or shifts to managers early.

Driving team effectiveness : sharing best practices, contributing to sales scripts, crafting team wide AI efficiency levers, objection-handling playbooks, and supporting peers' growth.

Collaborating cross-functionally : partnering with CX, Ops, and Marketing to close loops, improve lead quality, and shape the end-to-end customer journey.

Representing us externally : joining webinars, lives, or events to build brand trust and bring in new customers.

Requirements - What you'll need

Required

Minimum 2 years of experience in a sales or target-driven environment.

Demonstrated success in meeting or exceeding sales targets.

Excellent written and spoken English (neutral or near-neutral accent).

Charismatic communicator with strong rapport-building skills.

Highly motivated by commission and performance incentives.

Organised, proactive, and adaptable to fast-changing environments.

Preferred

Experience in travel, tourism, or hospitality industries.

Prior experience working with international or English-speaking clients.

Familiarity with CRM systems and digital communication tools.

Software & Systems

Experience using CRM and communication tools such as HubSpot, Intercom, or similar platforms (training will be provided).

Work Schedule

Shift pattern covering both UK and EST time zones (8 am – 5 pm in each), alternating weekly, with the flexibility to work occasional weekends.

Compensation

Base salary R20, plus up to R40, commission—Total expected monthly earnings of R50, per month.

Remote work with exposure to international markets.

Clear progression opportunities in a fast-scaling sales team.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Staffing and Recruiting

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