Sales Representative- Parttime

Avatar Advisory - Avatar Human Capital; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A customer service firm in Johannesburg seeks a motivated Call Centre Sales Agent to make outbound calls and assist customers. The ideal candidate should have Matric and at least 6 months of sales experience, with a proven track record in achieving targets. This role requires excellent communication skills and the ability to thrive in a fast-paced environment. Join us in delivering exceptional customer service while meeting sales goals.

Qualifications

• 6-12 months call centre sales experience required.
• Proven track record of achieving sales targets.
• Ability to work in a fast-paced environment.

Responsibilities

• Make outbound sales calls to prospective customers.
• Handle incoming calls and assist customers.
• Promote and upsell products to meet targets.

Skills

Customer service orientation

Communication skills

Negotiation skills

Self-motivated

Problem-solving skills

Education

Matric / Grade 12

Job description

Call Centre Sales Agent – Job Description

Overview

We are seeking a motivated and customer-focused Call Centre Sales Agent to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound enquiries, promoting products/services, and meeting sales targets while maintaining excellent customer service standards.

Cold calling, self driven, new leads, sales, telephonic skills, Passionate to Sell and meet targets weekly.

Key Responsibilities

• Make outbound sales calls to prospective and existing customers.
• Handle incoming calls professionally, assisting customers with product information and queries.
• Promote and upsell company products/services to meet daily, weekly, and monthly sales targets.
• Build and maintain positive customer relationships through effective communication.
• Capture customer data accurately on internal systems.
• Follow up on leads and close sales opportunities.
• Understand product offerings and stay updated on new promotions.
• Manage objections and negotiate effectively to secure sales.
• Ensure compliance with company procedures, POPIA, and call centre quality standards.
• Provide feedback to team leaders on recurring customer issues or market insights.

Requirements

• Matric / Grade 12 (essential).
• Minimum 6–12 months call centre sales experience (inbound or outbound).
• Proven track record of achieving sales targets.
• Excellent communication and negotiation skills.
• Strong customer service orientation.
• Computer literate with good typing skills.
• Ability to work in a fast-paced, target-driven environment.
• Reliable, punctual, and self-motivated.

Key Competencies

• Confident and persuasive communicator.
• Goal-driven with strong work ethic.
• Resilient and able to handle rejection.
• Team player with positive attitude.
• Good listening and problem-solving skills.

Add Ons

• Working hours and shift requirements.
• Location and remote/on-site details.