Sales Representative

JDJ Diagnostics; Mthatha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare diagnostics company is seeking a Sales Representative in Mthatha to develop marketing strategies and build client relationships. The ideal candidate will have a background in medical sales and a relevant qualification, with strong communication and problem-solving skills. Responsibilities include selling services, attending marketing events, and ensuring customer satisfaction. A driver's license and the ability to travel are required for this role.

Qualifications

• Prior sales experience in the medical industry with a proven track record is essential.
• Driver's License and own vehicle required.
• Must be able to travel to different sites and doctors.

Responsibilities

• Participates in the design and creation of marketing strategies.
• Establishes and maintains relationships with clients and suppliers.
• Promotes and sells services to increase market share.
• Represents the company in marketing events.
• Acts as the first point of contact for client inquiries.
• Provides feedback to ensure high customer service standards.
• Submits weekly CRM reports to Managers.
• Adheres to agreed targets based on Region.

Skills

Communication

Objection management

Negotiation

Self-motivation

Product knowledge

Time management

Relationship building

Problem-solving

Knowledge of sales/CRM software

Teamwork skills

Self-management

Capacity to manage personal information

Education

Diploma/Degree in Marketing or Biomedical qualification

Job description

About the job Sales Representative - Mthatha

Duties and Responsibilities

• Participates in the design and creation of JDJ Diagnostics marketing strategy in order to advance the organization's services, image, and brand recognition.
• To ensure brand loyalty, establishes and maintains effective relationships and personal touch with current and potential clients, including physicians at hospitals and in private practice, hospital management and hospital marketers, as well as important suppliers and service providers.
• Actively promoting and selling JDJ Diagnostics services to both current and potential clients in an effort to increase JDJ Diagnostics market share.
• Takes part in and represents JDJ Diagnostics in marketing events to advance the organization's reputation and services, such as medical aid days, and hospital open days.
• Acting as the company's initial point of contact with clients for a variety of inquiries and grievances relating to laboratory services in order to ensure prompt resolution of problems and feedback to clients.
• Offering all departments within their region a feedback loop to ensure the preservation of high standards of customer service.
• Weekly completion and submission of CRM report to Managers to deliver customer information.
• Adhere to agreed targets based on Region.

Qualifications

• Diploma/Degree in Marketing or Biomedical qualification or other relevant qualification
• Prior sales experience in the medical industry with a proven track record is essential
• Driver's License and own vehicle
• Must be able to travel to different sites and doctors in the respective areas

Relevant Job Knowledge

• Technologically literate
• Laboratory information systems
• Laboratory standards operating procedures and processes
• Marketing and sales knowledge

Required skills

• Communication
• Objection management
• Negotiation
• Self-motivation
• Product knowledge
• Time management
• Relationship building
• Problem-solving
• Knowledge of sales/CRM software
• Teamwork skills and the ability to work in a demanding situation
• Problem-solving
• Self-management
• The capacity to manage personal and sensitive information