Sales Representative

JDJ Diagnostics; East London; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare diagnostics firm is seeking a Sales Representative in East London to enhance relationships with clients, promote services, and manage inquiries related to laboratory services. The ideal candidate will hold a degree in Marketing or Biomedical field, possess prior sales experience in the medical industry, and have a valid driver's license. Key responsibilities include participating in marketing strategies, attending events, and providing feedback to ensure high service standards. A passion for building relationships is essential.

Qualifications

• Prior sales experience in the medical industry with a proven track record is essential.
• Driver's License and own vehicle required.
• Must be able to travel to different sites and doctors in respective areas.

Responsibilities

• Participate in the design and creation of marketing strategy for brand recognition.
• Establish and maintain effective relationships with current and potential clients.
• Promote and sell services to increase market share.
• Represent the company at marketing events.
• Act as the initial point of contact for client inquiries.
• Provide feedback to ensure high customer service standards.
• Complete and submit CRM reports weekly.
• Adhere to agreed targets based on region.

Skills

Communication

Objection management

Negotiation

Self-motivation

Product knowledge

Time management

Relationship building

Problem-solving

Knowledge of sales/CRM software

Teamwork skills

Self-management

Management of personal and sensitive information

Education

Diploma/Degree in Marketing or Biomedical qualification

Job description

About the job Sales Representative - East London

• Participates in the design and creation of JDJ Diagnostics marketing strategy in order to advance the organization's services, image, and brand recognition.
• To ensure brand loyalty, establishes and maintains effective relationships and personal touch with current and potential clients, including physicians at hospitals and in private practice, hospital management and hospital marketers, as well as important suppliers and service providers.
• Actively promoting and selling JDJ Diagnostics services to both current and potential clients in an effort to increase JDJ Diagnostics market share.
• Takes part in and represents JDJ Diagnostics in marketing events to advance the organization's reputation and services, such as medical aid days, and hospital open days.
• Acting as the company's initial point of contact with clients for a variety of inquiries and grievances relating to laboratory services in order to ensure prompt resolution of problems and feedback to clients.
• Offering all departments within their region a feedback loop to ensure the preservation of high standards of customer service.
• Weekly completion and submission of CRM report to Managers to deliver customer information.
• Adhere to agreed targets based on Region.

Duties and Responsibilities.

• Participates in the design and creation of JDJ Diagnostics marketing strategy in order to advance the organization's services, image, and brand recognition.
• To ensure brand loyalty, establishes and maintains effective relationships and personal touch with current and potential clients, including physicians at hospitals and in private practice, hospital management and hospital marketers, as well as important suppliers and service providers.
• Actively promoting and selling JDJ Diagnostics services to both current and potential clients in an effort to increase JDJ Diagnostics market share.
• Takes part in and represents JDJ Diagnostics in marketing events to advance the organization's reputation and services, such as medical aid days, and hospital open days.
• Acting as the company's initial point of contact with clients for a variety of inquiries and grievances relating to laboratory services in order to ensure prompt resolution of problems and feedback to clients.
• Offering all departments within their region a feedback loop to ensure the preservation of high standards of customer service.
• Weekly completion and submission of CRM report to Managers to deliver customer information.
• Adhere to agreed targets based on Region.

Qualifications

• Diploma/Degree in Marketing or Biomedical qualification or other relevant qualification
• prior sales experience in the medical industry with a proven track record is essential
• Driver's License and own vehicle
• Must be able to travel to different sites and doctors in the respective areas

Relevant Job Knowledge

• Technologically literate
• Laboratory information systems
• Laboratory standards operating procedures and processes
• Marketing and sales knowledge

Required skills

• Communication
• Objection management
• Negotiation
• Self-motivation
• Product knowledge
• Time management
• Relationship building
• Problem-solving
• Knowledge of sales/CRM software
• Teamwork skills and the ability to work in a demanding situation
• Problem-solving
• Self-management
• The capacity to manage personal and sensitive information