Sales Representative: Car Sales - East London

ZEDA Limited; East London; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A vehicle sales company in East London, Eastern Cape is seeking a motivated individual for a sales role requiring experience in customer service and vehicle sales. The ideal candidate will manage the vehicle sales process, ensuring customer needs are met, and follow up post-delivery for high customer satisfaction. Minimum qualifications include a Matric and a Code 08 Driver's License. Applications close on 27/11/2025.

Qualifications

• Matric with minimum E aggregate required.
• Code 08 unendorsed Driver’s License essential.
• Sales experience of minimum 2 years is required.

Responsibilities

• Manage the vehicle sales process ensuring customer satisfaction.
• Follow up on customer leads and continual follow-up post-delivery.
• Ensure all paperwork and vehicle preparations are complete prior to delivery.

Skills

Customer service skills

Knowledge of vehicles

Sales skills

Time management

Education

Matric with minimum E aggregate

Code 08 unendorsed Driver’s License

Sales Courses/Certificates

Job description

Core purpose of the role

To manage the process and team to ensure that vehicles are available at the right mix, quality, time and place so as to exceed customer expectations.

Key deliverables and outputs

• Meet and greet customers
• Establish customer needs and present suitable options
• Introduce customer to F & I Business Manager

(Range: finance application, VAPS)

• If sale is successful, complete Offer to Purchase with customer and obtain relevant documentation as per procedure
• Arrange demo or test drive for customer as per procedure
• Prepare Deal file and hand over to F & I Business & Branch Manager for sign off
• Continuously follow up with F & I Business Manager on finance status and keep customer informed
• Once finance is approved, prepare vehicle and schedule date of delivery with customer
• Explain 30 day exchange plan to customer
• Ensure all fitments are completed prior to delivery
• Complete a VTC for delivery of vehicle and obtain authorising signature
• Deliver vehicle, explain features and hand over associated documents and keys as per procedure
• Obtain signature of customer and file completed Deal file
• Follow up post- delivery with customer as per procedure
• Follow up on leads within 1 hour
• Knowledge of vehicles and Avis Car Sales products and services must be current
• Register vehicle and obtain license plates prior to delivery
• MIO forms are completed for every sale and filed in Deal file
• Ensure all outwork have a matching order and invoice is received upon completion of work
• Complete daily activity sheets and present progress to manager weekly
• Obtain trade-in evaluation from manager and inform customer of offer for vehicle
• Complete forms, collect relevant documents and ensure settlements are done timeously as per procedure for trade-in vehicles
• Follow up on pay-out from banks as per procedure
• All queries are responded to within same day
• All customer complaints are communicated to manager and resolved same day
• CSI follow ups are actioned monthly as provided by Manager
• Inspect cleanliness of vehicle prior to delivery and of vehicles parked on showroom floor
• Stock on showroom floor is presented and priced correctly
• Showroom and work stations are kept clean and tidy
• All Deal files are accurately filed
• Attend Redline team meetings monthly
• Attend regional sales meeting quarterly.

Academic Qualifications

Essential:

• Matric with minimum E aggregate
• Code 08 unendorsed Driver’s License.

Advantageous:

• Sales Courses/Certificates will be advantageous.

Work Experience

Essential:

• Minimum 2 Years Work Experience
• Previous Sales/Vehicle Sales experience preferable.

This job requires that the employee maintains the highest level of Honesty and Integrity as he /she will have access to company assets, cash handling and confidential record storage areas. This requires that a formal personal background check is undertaken.

If you have not heard anything from us after 2 weeks of applying, please consider your application unsuccessful. Applications closing date 27/11/2025