Sales Person - Electrical & Lighting Department

Brights; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in South Africa seeks a Sales Person to assist customers in selecting appropriate products while ensuring their satisfaction. Responsibilities include providing excellent customer service, managing stock levels, advising customers, and performing administrative tasks. Ideal candidates should have 3 years of sales experience, preferably in a hardware environment, and relevant qualifications. Strong communication skills and customer service training are essential.

Qualifications

• 3 years of sales experience required.
• Experience in a hardware environment is essential.
• Demonstrate acceptable sales technique.

Responsibilities

• Attend to customers in a professional manner.
• Generate more sales and ensure customer satisfaction.
• Control stock levels and perform stock counts.
• Advise customers on suitable products.

Skills

Customer service

Sales techniques

Effective communication

Education

Matric or equivalent

3 Completed Intercept courses (120 credits)

Job description

Purpose:

To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

Key Responsibilities:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work-related tasks as delegated by superior

Requirements:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 3 Years Sales experience
• 3 Years minimum experience in a similar role in a Hardware environment
• Brights Induction (Service excellence)
• 5 basic technical supplier competency certificates
• Intermediate level merchandising standards
• In-house return per square meter standards
• Customer Service Training
• Demonstrate acceptable sales technique
• Intermediate product knowledge
• Ability to communicate effectively (verbal &written)

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.