Sales Person - Building Department

Brights; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company in Gauteng is seeking a Sales Assistant to aid customers in selecting products suited to their needs. The role focuses on providing excellent customer service, generating sales, and maintaining stock levels. Candidates should have at least 3 years of sales experience in the electrical department and relevant qualifications. A commitment to customer satisfaction is essential. This position offers opportunities for professional growth within a supportive environment.

Qualifications

• 3+ years of sales experience in an electrical department.
• 3+ years in a similar role in a hardware environment.
• 5 basic technical supplier competency certificates.
• Customer service training required.

Responsibilities

• Assist customers in choosing suitable products.
• Generate sales and ensure customer satisfaction.
• Control stock levels and conduct stock counts.
• Advise customers on appropriate products.
• Perform relevant administrative tasks.
• Ensure proper merchandising and pricing of products.
• Participate in stock takes and maintain a tidy workspace.

Skills

Customer Service

Sales Techniques

Product Knowledge

Effective Communication

Education

Matric or Equivalent

Job description

Purpose :

To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he / she purchases any product.

This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES :

Attend to customers in a professional and helpful manner

Generate more sales, ensure customer satisfaction by providing excellent customer service

Control stock levels and doing regular stock counts

Advise customers with regards to products, which product would be best in order to solve the customers' problem

Place stock orders with buyers if necessary

Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks

Ensure merchandising is done properly and that the products are priced correctly

Participate in perpetual stock takes

Ensure good housekeeping of work area

Perform any work-related tasks as delegated by superior

REQUIREMENTS :

Matric or Equivalent

3 Years Sales experience in Electrical department

3 Years minimum experience in a similar role in a Hardware environment

5 basic technical supplier competency certificates

Customer Service Training

Demonstrate acceptable sales technique

Intermediate product knowledge

Ability to communicate effectively (verbal & written)

Equal Employment Opportunity Statement :

We are committed to having staff that reflect the diversity of our nation and will conduct our recruitment and appointments in line with the Company's equity targets.