JOB DESCRIPTION
SALESPERSON
Location: Specialized Bicycles (South Africa) Stellenbosch Retail Store
Employment Type: Full-Time
Reports To: Store Manager
Job Overview
A motivated and customer-focused individual to join our dynamic team in the bicycle retail industry.
You have a passion for cycling, strong interpersonal skills, and a drive to deliver excellent customer service.
You will be responsible for assisting customers, driving sales, and ensuring a positive in-store experience.
You’ll need to live and breathe our core values – “The Rider is the Boss”.
Key Responsibilities
Sales & Customer Service
- Greet and assist customers with product selection based on their needs and preferences
- Provide expert advice on bicycles, accessories, and cycling gear
- Process sales transactions accurately using the POS system
- Build strong customer relationships and encourage repeat business
Product Knowledge & Demonstration
- Stay up to date with the latest bicycle models, components, and trends
- Demonstrate product features and benefits to customers
- Assist with test rides and basic bike setup
Merchandising & Store Presentation
- Ensure products are well-displayed, clean, and correctly priced
- Assist with restocking shelves and maintaining visual merchandising standards
Inventory Support
- Help with receiving and unpacking stock
- Monitor stock levels and report low inventory to management
Administrative Support
- Assist with customer orders, quotes, and follow-ups
- Maintain accurate sales records and customer information
Requirements
- Previous retail or sales experience preferred (cycling industry a plus)
- Excellent communication and interpersonal skills
- Enthusiastic, proactive, and customer-oriented
- Basic computer skills (POS systems, email, etc.)
- Interest in cycling and willingness to learn technical product details
What We Offer
\- A supportive and energetic team environment
- Training and development in bicycle products and sales techniques
- Staff discounts on bikes and accessories
- Opportunities for growth within the company
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail