Sales Order Administrator

Oxyon People Solutions; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable company in South Africa seeks a detail-oriented sales administrator to manage sales orders and liaise with the warehouse team. Candidates should have at least 5 years of experience in a similar role, strong proficiency in MS Excel, and an understanding of stock principles. Experience with SAP Business One and in the telecommunications sector is a plus. Excellent communication skills and the ability to work under pressure are essential for success in this position.

Qualifications

• Minimum 5-years experience in a similar position is essential.
• Working knowledge of SAP Business One is advantageous.
• Familiarity with the Telecommunication industry is a plus.

Responsibilities

• Ensure smooth flow of sales orders and liaise with warehouse staff.
• Process credit notes, EDI orders, and monitor sales prices.
• Prepare customer quotations and manage debtor information.

Skills

Sales order administration

Record keeping

Excellent communication skills

Intermediate MS Excel knowledge

Advanced numeracy skills

Education

Grade 12 / NQF Level 4

Tools

SAP Business One

Microsoft Excel

Job description

Purpose of the position

The successful candidate will be responsible for ensuring the smooth flow of sales orders received and providing an efficient and quality service with regards to the sales administration of these orders and liaising with the warehouse staff regarding the orders.

The candidate will also be involved with processing of credit notes, EDI orders and other functions related to sales order processing.

Key Accountabilities

• Sales order administration
• Record keeping of customer / debtor information
• Reconciliation and reporting
• General administration relating to sales orders
• Credit note administration and processing

Core Functions

Ensure data systems are accurate and up to date timeously.

All capturing will be done on SAP.

All reporting will be done via Microsoft Excel.

Receive sales orders, raise it on ERP system and distribute to relevant parties.

Co-ordinate and arrange collections and deliveries with logistics and warehouse.

Receive delivery notes and goods-returned-notes, process on ERP system and file in numerical sequence.

Raise authorised invoices and credit notes.

Ensure credit note / claims processes and controls are being adhered to and applied consistently.

Follow-up on all open sales orders.

Monitor sales prices and margins, investigate discrepancies, and report back to manager as per deadline schedules.

Ensure sales prices are updated timeously by relevant manager.

Assist with any queries in timeously and in a professional manner.

Record Keeping of Debtors Information

Preparation of customer quotations.

Creating new customer applications / accounts in the system.

Assisting with credit notes processing.

Reconciliation and Reporting

Ability to pull reports from the system and manipulate the data in excel.

Sending of regular reports to warehouse / sales / operations managers throughout the day.

Follow up on exceptions and outliers.

Ability to understand mark-up's / GP percentages and apply this practically.

Qualifications and Skills required

• Grade 12 / NQF Level 4
• Minimum 5-years experience in a similar position.
• Experience in the Telecommunication industry is an advantage.
• Working knowledge and experience with MS Excel at an intermediate level (Vlookups, pivot tables etc.)
• SAP Business One exposure advantageous.
• Advanced numeracy skills.
• Proficient in operational principles related to stock.
• Ability to work independently as well as part of a team.
• Excellent communication skills; both verbal and written.
• Ability to work under tight deadlines and manage debtor investigations effectively.
• Strong organisational and administrative skills.