Sales Operations Manager

Firstrand; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in South Africa is seeking a Sales Operations Manager to oversee operational processes supporting business objectives. Responsibilities include implementing operational plans and managing team performance. The ideal candidate has extensive experience in sales operations and strong leadership skills. A bachelor's degree is preferred, and a commitment to diversity is encouraged.

Qualifications

• Matric / Grade 12 is essential.
• 5+ years in sales operations, business development, or a similar role.
• At least 3 years in a team leadership or management capacity.

Responsibilities

• Implement operational plans.
• Promote diversity within the team.
• Ensure continuous process improvement.

Skills

Strategic Thinking

Data Analysis

Leadership

Communication

Negotiation

Tech Proficiency

Education

Bachelor's degree in business administration, Sales, Marketing, or a related field

Tools

MS Office Suite

Job description

Sales Operations Manager

Welcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team in WB Delear Sales, the Sales Operations Manager is responsible for the management of processes and resources that support the business objective in the Corporate and Motor business. The incumbent is accountable for business continuity through the implementation of operational plans, the allocation of resources and management of productivity of the teams that report to them.

Responsibilities

• Implement operational plans
• Promote diversity within the team
• Ensure continuous process improvement to enable effective operational processes
• Request budget and control expenditure
• Compile and distribute operational reports
• Provide input to Business Continuity Planning
• Ensure compliance to policies and procedures in the Business Unit
• Ensure cost management within area of responsibility
• Participate in planned activities appropriate for own and staff development
• Ensure customer service solutions are aligned to the operational business plan
• Create solutions to meet customer demands
• Manage people performance in the area of responsibility

Qualifications

• Matric / Grade 12 is essential.
• Bachelor's degree in business administration, Sales, Marketing, or a related field is highly preferred.
• 5+ years in sales operations, business development, or a similar role.
• At least 3 years in a team leadership or management capacity.
• Proven success in managing large bids and tenders, especially with corporate or government clients.
• Experience with internal platforms including reporting, user management, and data accuracy.

Key Skills

• Strategic Thinking: Ability to align operations with business goals.
• Data Analysis: Strong analytical skills for interpreting sales data and forecasting.
• Leadership: Capable of motivating and managing diverse teams.
• Communication: Excellent verbal and written skills.
• Negotiation: Skilled in handling contracts and client relationships.
• Tech Proficiency: Intermediate level in MS Office Suite; internal systems expertise.

Apply now if you are interested in taking the next step.

Job Details

Applications will not be accepted on the date 12 / 09 / 25 and onwards. Kindly submit applications ahead of the closing date indicated above.

Equal Employment Opportunity

The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose to other parties.