Sales Operations Manager

Royal York Property Management; Cape Town; Remote; ZAR 979 000 - 1 225 000; Full time

Job summary

A leading property management firm is seeking a Sales Operations Manager to drive remote sales performance and operational excellence. This role demands leadership, strategy, and an assertive approach to meet ambitious targets. The ideal candidate has 8+ years in sales and operations management. The company offers remote work flexibility and a dynamic growth culture.

Benefits

Leadership-track position

Remote work flexibility

Ongoing training and mentorship

Dynamic growth-focused culture

Qualifications

• 8+ years of combined experience in sales and operations, with 3+ years in management.
• Proven track record in leading sales teams.
• Confident, structured, and solutions-focused leadership style.

Responsibilities

• Oversee the performance of remote sales teams.
• Develop and implement scalable sales processes.
• Analyze key performance metrics and provide actionable insights.

Skills

KPI management

Sales leadership

Remote team management

Excel proficiency

Analytical problem-solving

Education

Bachelor's degree in Business Administration

Tools

CRM tools

Reporting tools

Job description

Location: Remote

Compensation: C$2, / month

Royal York Property Management is one of Canada's leading property management firms, managing and leasing thousands of properties across Ontario.

We are seeking a Sales Operations Manager to lead with authority, streamline performance, and drive operational excellence across our global sales division. This position requires someone who is assertive, confident, and decisive and not afraid to take charge, hold others accountable, and make tough calls when necessary.

The ideal candidate has direct experience managing operations and a proven background leading sales teams to meet ambitious goals.

Fast-Track Hiring Process

At Royal York, we keep our hiring process fast and transparent: Once you apply, our recruiting team actively reviews resumes in real time. If your skills align, you'll receive a pre-recorded interview link within 5 minutes of applying. Successful candidates are then invited to a live interview with senior leadership. Qualified applicants move through the process quickly and efficiently with no delays.

About the Role

The Sales Operations Manager bridges leadership, analytics, and execution.

You will oversee the day-to-day management of our remote sales operations ensuring targets are met, systems run efficiently, and every team member performs at the highest level. You'll report directly to senior management and play a central role in scaling operations while maintaining excellence, structure, and accountability across departments.

Key Responsibilities

• Oversee the performance and productivity of remote sales teams.
• Lead with assertiveness and hold teams accountable to KPIs and conversion targets.
• Develop and implement scalable sales processes and operational workflows.
• Support budgeting, forecasting, and financial planning to ensure sustainable growth.
• Analyze key performance metrics and provide actionable insights to leadership.
• Collaborate cross-departmentally to align sales, marketing, and operations.
• Ensure compliance with company standards and maintain operational discipline.
• Identify inefficiencies and proactively introduce solutions that increase profitability.

What We're Looking For

• Bachelor's degree in Business Administration or similar (mandatory).
• Direct experience as an Operations Manager and proven track record in sales leadership.
• Minimum 8+ years of combined experience in sales and operations, including 3+ years in management.
• Strong understanding of KPIs, conversion metrics, and remote team management.
• Advanced Excel proficiency and experience with CRM and reporting tools.
• Highly assertive leadership style: confident, structured, and solutions-focused.
• Excellent communication, organization, and analytical problem-solving skills.
• A results-driven mindset and ability to perform under pressure.

What We Offer

• Leadership-track position within one of Canada's fastest-growing property management firms.
• Remote work flexibility with global exposure and advancement opportunities.
• Ongoing training, coaching, and mentorship from senior executives.
• A dynamic, growth-focused culture that rewards initiative and performance.

How to Apply

If you are an experienced leader with a strong mix of operational discipline and sales management expertise, and you thrive in an environment that demands accountability, strategy, and precision, we want to meet you. Apply today to be considered for the Sales Operations Manager position at Royal York Property Management.