Sales & Onboarding Supervisor

Tower Group South Africa (PTY) Ltd; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading logistics company in Durban is seeking a Sales & Onboarding Supervisor to lead the team in growing their fleet. You will manage Sales Reps, drive sales strategies, and streamline the onboarding process for new riders. The ideal candidate will have a proven sales record, strong leadership skills, and an analytical mindset. This position offers the opportunity to work in a fast-paced environment and make a significant impact on the team's success.

Qualifications

• 3+ years of experience in sales or a related field, with at least 2 years in a leadership role.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership, communication, and interpersonal skills.

Responsibilities

• Lead, coach, and mentor the Sales Reps to drive sales.
• Develop and implement a sales strategy to attract and onboard new riders.
• Oversee the rider onboarding process and ensure compliance.

Skills

Leadership

Sales Strategy Development

Analytical Skills

Communication Skills

Organizational Skills

Job description

About the Role

As the Sales & Onboarding Supervisor, you will lead the team responsible for growing the fleet. This is a hands-on leadership role where you will manage the Sales Reps to drive sales, and oversee the onboarding process to ensure a seamless and positive experience for new riders.

Duties

• Team Leadership: Lead, coach, and mentor the Sales Reps. Set clear goals, provide regular feedback, and conduct performance reviews.
• Sales Strategy: Develop and implement a sales strategy to attract and onboard new riders efficiently. Identify new channels and opportunities for growth.
• Onboarding Process Management: Oversee the rider onboarding process, ensuring all documentation, training, and compliance checks are completed accurately and on time.
• Performance Analysis: Monitor team and individual performance against KPIs. Use data to identify trends, address challenges, and optimize processes.
• Collaboration: Work with the Fleet Lead and other departments to ensure a smooth transition for new riders from onboarding to active operation.
• Reporting: Prepare and present weekly sales and onboarding reports to senior management.

Requirements:

• 3+ years of experience in sales or a related field, with at least 2 years in a leadership or supervisory role.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership, communication, and interpersonal skills.
• Analytical and data-driven mindset.
• Experience in the mobility, logistics, or a similar fast-paced industry is a plus.
• Excellent organizational and problem-solving skills.