Sales & Office Administrator (Cape Town)

Objective Personnel; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency in Cape Town is seeking a Sales & Office Administrator to manage customer interactions and sales orders. The ideal candidate will have at least 2 years of experience in sales administration, strong communication skills, and proficiency in Google Workspace and MS Suite. This role requires a proactive approach to customer service and office administration duties, contributing to the efficiency of sales operations.

Qualifications

• At least 2 years proven experience in similar sales administration roles.
• Proven experience within an FMCG environment is advantageous.
• Computer literacy in Google Workspace and MS Suite is essential.

Responsibilities

• Engage directly with walk-in customers and ensure all sales orders are processed accurately.
• Maintain consistent communication with customers regarding order progress.
• Oversee the upkeep and cleanliness of the office environment.

Skills

Sales administration

Customer service

Computer literacy

Communication skills

Education

Matric

Tools

Google Workspace

MS Suite

Job description

SUMMARY :

Sales & Office Administrator (Cape Town)

POSITION INFO : Qualifications

• Matric

Requirements

• At least 2 years proven experience in similar sales administration roles
• Proven experience within an FMCG environment holding both sales and supply chain operation. Experience within a food packaging / biodegradable / compostable food packaging environment would be advantageous.
• Proven experience / capability in performing sales and / or administration operational requirements.
• Proven customer service and customer retention experience within a sales environment
• Computer literacy in Google Workspace and MS Suite is essential.

Duties

• Engage directly with walk-in customers and ensure all sales orders are processed accurately and timeously.
• Resolving telephonic / online sales queries and driving sales.
• Maintain consistent communication with customers and internal stakeholders regarding order progress and delivery timelines.
• Maintain records of relevant order documentation and ensure that relevant customer information remains current
• Work with team members as a collective and contribute to the ongoing improvement of the CPT sales operations.
• General office duties, including answering phones, assisting walk-in customers & visitors.
• Organize and maintain efficient filing systems.
• Oversee the upkeep and cleanliness of the office environment.
• Manage petty cash for the Cape Town office in line with company procedures.
• Maintain accurate records of office assets and assist with quarterly asset register reconciliations.
• Ensure adequate stock levels of office stationery, consumables and kitchen supplies (tea, coffee, milk, etc.).
• Provide ad hoc administrative support for marketing activities and events.
• Assist with basic finance administration tasks as directed.
• Perform any other administrative or sales support tasks as requested by the Office & Sales Operations Manager or Head of Sales.
• Maintain a positive, cooperative and service-driven approach in all internal and external communications.