Job Description
MOTUS FORD KEMPTON PARK has an opportunity available for a SALES MANAGER : NEW VEHICLES.
Position Overview
The Sales Manager is fully responsible for managing the sales team, maximizing sales and profitability to achieve targets and sales forecast commitments, and ensuring customer satisfaction and retention through the execution of the sales process.
Specific Role Responsibilities
- Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
- Developing the necessary sales organization to meet sales and profitability objectives.
- Ensuring optimum stock of vehicles on premises.
- Ensuring cost control to budget within the department.
- Ensuring adequate product display material is available.
- Review all pricing policies, discounts and "trade-in" dealing to maintain Dealership profitability.
- Monitor financial performance of sales department weekly.
- Ensure that customer complaints are dealt with timeliness and effectively.
- Ensure that vehicles are delivered according to OEM quality and safety standards.
- Ensure that departmental customer satisfaction/expectation targets are met.
- Ensure direct and indirect costs remain within Company prescribed parameters.
- Ensure that Sales Executives receive new model launch training.
- Establish the staffing levels and the training required to achieve sales objectives.
- Ensure that all floorplan activities are monitored.
- Ensure stock level is kept within company policy requirements.
- Maximise sale of back‑end products.
Qualifications and Experience
- Minimum of 10 years vehicle sales experience within the motor vehicle industry.
- Relevant experience in new car sales is essential.
- Minimum of 3 years experience in a sales management role; managing, leading, administering and motivating a sales team to achieve objectives, to guide and implement effective sales processes and systems, and to ensure achievement of business sales objectives.
- Previous successful track record in sales is required.
- Knowledge and understanding of OEM target management and variable margin programmes.
- Prior experience in Ford sales or similar brand is highly desired.
- Sales compliance management required.
- Senior Certificate (Grade 12).
- Relevant tertiary qualification NQF6+ (e.g. sales / marketing / business management) – an added advantage.
- Valid, unendorsed driver’s licence and the ability to competently and legitimately drive.
- Computer literate: MS Office and dealer lead management system.
- Knowledge of dealership policies and procedures.
- Knowledge of competitive motor industry.
Skills and Personal Attributes
- Communication (spoken and written business communication).
- Interpersonal skills (building rapport).
- Sales management and marketing skills, knowledge and experience in the retail automotive context is necessary.
- Business acumen / commercial astuteness.
- Relationship management with OEM and other relevant stakeholders.
- Personal service management.
- Professional and highly results‑driven, orientated and self‑motivated.
- Highly resilient and able to maintain a positive outlook.
- Ethical.
- Calm under pressure; able to keep emotions under control.
- Adaptable; able to modify interpersonal style to suit different people or situations.
- Team player.
Should you not be contacted within 2 weeks after the vacancy closing date, please consider your application unsuccessful.