Sales Manager - Brand New Hotel - Boardwalk

The Capital Hotels, Apartments & Resorts; Gqeberha; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A hospitality leader in Gqeberha seeks a Sales Manager to excel in pursuing and closing deals within the Corporate Group market segment. The ideal candidate will implement high customer service standards, possess strong negotiation skills, and thrive in a collaborative sales environment. Candidates should have a Matric qualification and demonstrate professionalism and effective communication. Note: Relocation costs will be the candidate's responsibility if applicable.

Qualifications

• Matric qualification required.
• Proficient in customer service standards.
• Exceptional client and account relations skills.
• Demonstrates high sales proficiency.
• Effective negotiation skills.
• Self-confident and enthusiastic in interactions.
• Hands-on problem solver.
• Team player with independence.

Responsibilities

• Pursue and negotiate deals in the Corporate Group market segment.
• Contribute to hotel revenue growth.
• Address customer inquiries effectively.

Skills

Customer service and brand standards implementation

Client and account relations

Sales proficiency and negotiation

Problem-solving

Effective communication

Attention to detail

Teamwork and leadership

Education

Matric

Job description

Overview

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

Why Work For Us?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers. Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined practice.

Description

The Sales Manager excels in the proactive pursuit, assessment, negotiation, and successful closure of deals within the designated Corporate Group market segment, contributing significantly to the hotel's revenue growth and market share objectives. This role is integral to the collaborative sales support team, addressing inquiries from both the customer base and internal staff.

Minimum Requirements

Qualifications

• Matric
• Proficient in comprehending, implementing, and upholding customer service and brand standards with precision.
• Possesses exceptional skills in client and account relations, cultivating strong and positive connections.
• Demonstrates a high level of sales proficiency, adept at effective negotiation and successful business closures.
• Radiates self-confidence, energy, and enthusiasm in all professional interactions.
• Adopts a hands-on problem-solving approach and maintains composure under pressure.
• Collaborates seamlessly within a team setting while also exhibiting independence when required.
• Communicates effectively with both staff members and hotel guests, ensuring clear and concise interactions.
• Upholds honesty and trustworthiness with an unwavering commitment to ethical conduct.
• Pays meticulous attention to detail, ensuring accuracy and excellence in all tasks.
• Presents a polished and articulate demeanour, reflecting professionalism in all aspects.
• Functions as a team player who leads by example, contributing positively to the overall work environment.

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.