Sales Manager

ICG Medical; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare recruitment firm in Cape Town is seeking an experienced Sales Manager to oversee recruitment and sales operations, ensuring effective service delivery to clients. The ideal candidate will have a strong background in sales and recruitment management, coupled with team leadership abilities and a focus on building client relationships. This role offers an exciting opportunity to drive business development within the healthcare sector.

Qualifications

• Previous recruitment, sales or recruitment service delivery management is preferable.
• People and/or team lead experience (offshore / agency).
• Hard working with a strong drive for success.

Responsibilities

• Develop and maintain relationships with key clients to meet recruitment needs effectively.
• Oversee daily sales operations and ensure smooth processes.
• Develop and implement strategies for acquiring top talent.

Skills

Relationship builder

Target and goal-orientated

Customer service obsessed

Self-starter

Job description

Job title: Sales Manager

Location: Tygervalley, Cape Town

Job Summary

We have an exciting opportunity for an experienced Sales or Recruitment Service Delivery Manager to join our team in our offices in Cape Town supporting our clients across hospitals, long-term care facilities, and care homes within the UK market.

Primarily focused on driving business development and maximising business opportunities, the Sales Manager role will develop and lead high-performing healthcare recruitment teams to provide swift, precise, and compliant talent solutions to our clients.

Responsibilities:

The Sales Manager is primarily focused on two key areas: sales and recruitment service delivery, alongside operations and people management.

Sales & Recruitment Service Delivery

• Relationship management: Develop and maintain strong relationships with key clients, ensuring their recruitment needs are met effectively and efficiently
• Day-to-day management of sales operations: Oversee daily sales operations to ensure smooth processes, monitor KPIs, and guarantee that sales and recruitment efforts are in sync to deliver optimal service
• Strategic oversight of candidate acquisition plans on/offshore: Develop and implement strategies for acquiring top talent both domestically and internationally to meet client demands
• Driving recruitment and service delivery: Ensure the delivery of high-quality recruitment services and manage the booking process to achieve excellent results
• Research: Conduct thorough market research to identify and analyse competitors, informing strategic decisions
• Pipeline Management: Continuously develop and execute plans to maintain a robust pipeline of qualified nursing candidates
• Accountability for bookings and gross margin growth: Manage booking hours and drive growth in gross margin to achieve financial targets

Operations & People Management:

• Manage overall recruitment process and delivery: Oversee offshore recruitment activities to ensure high-quality outcomes and effective team performance
• Stakeholder Management: Foster strong connections with stakeholders to facilitate collaboration and achieve shared goals
• Hiring Forecasting: Develop comprehensive hiring plans for both onshore and offshore needs, aligned with business goals
• Leadership: Provide strong leadership to guide and motivate the team, ensuring alignment with organizational objectives and fostering a positive work environment.

Requirements

• Previous recruitment, sales or recruitment service delivery management is preferable
• People and/or team lead experience (offshore / agency)
• Driven and motivated by success
• Target and goal-orientated
• Relationship builder
• Hard working
• Open and honest
• Customer service obsessed
• Self-starter
• People orientated