Main Purpose
To recruit, maintain and develop sales representative and brokers and set targets.
Develop and maintain sales and marketing plan
- Develop an integrated sales & marketing plan
 - Implement and align marketing plan with regionalplan and submit to management
 - Review and update strategic plan on a regular basic
 - Compile report on progress made on strategic plan
 - Communicate strategic plan to sales representatives
 
Recruitment and selection
- Perform recruitment and selection process for sales representative
 - Advertise and market representative positions through presentations
 - Select applicants in accordance with FSCArequirements implementation of assessment selectionbattery
 
Conduct training to sales representative
- Facilitate the pre-course and post-course training
 - Responsible for on-the-job assessment ofrepresentatives
 
Conduct coaching process
- Give technical support and motivation torepresentatives
 - Coach representatives on improving their selling skills
 - Provide recognition through performancemanagement system
 
Conduct training to brokers
- Ensure brokers are equipped with sufficient officedocumentation e.g. application forms
 - Handle administration queries on behalf of dedicatedbrokers
 - Check business methods of dedicated brokers andadvise accordingly
 - Update brokers on Assupol products and servicesregularly
 - Ensure computer software of brokers are up to datein respect of Assupol products and services
 - Build professional business relationships with brokers
 
Identity and develop new and current markets
- Identify, penetrate and develop new markets
 - Negotiate stop order markets
 - Maintain contacts with key decision makers andinsurance industry resources (new and existing)
 - Retain and increase market share in existing markets
 - Manage the business retention
 - Conduct products presentations in the market
 
Maintain production targets and retain business
- Ensure and monitor set production targets areachieved
 - Maintain business retention
 
Comply with FAIS requirements
- Supervise representative when rendering servicesunder supervision
 - Submit supervision evidence to MSSI on a monthlybasis
 - Mentor and train supervisee to ensure that they havea proper understanding of products
 - Observe meetings between representative and clients
 
Compliance
- Complaints
 - Number of complaints Received
 - Number of complaint referred for investigation (Forensic)
 - Number of complaints referred for Debarment Hearing based onoutcome from debarment Committee
 
Training and Awareness
- Refresher Training
 - New Product Training
 - Record of Advice
 - Financial Needs Analysis
 - Completion of the application forms
 
Other
- Adhere to code of conduct
 - Adhere to TCF
 - Comply with risk and audit requirements
 - Display the values and culture
 - Provide leadership to your team to assist them inachieving their target