Sales Manager

Dynamic Outlook Pty; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic education company in Johannesburg is seeking a Sales Manager to lead B2C sales operations. This pivotal role focuses on managing a sales team to drive revenue growth while enhancing educational impacts. Ideal candidates will have a Bachelor's degree, along with proven B2C sales management experience and strong leadership skills. A market-related compensation package is offered.

Qualifications

• Proven experience in meeting revenue targets and growing sales.
• 2-3 years of B2C sales management experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Build and manage a motivated sales team.
• Set clear targets and manage performance.
• Develop and implement sales strategies.

Skills

Team leadership

Analytical skills

Sales strategy execution

Communication skills

Customer service

Education

Bachelor's degree

Job description

Introduction

Seeking a dynamic Sales Manager to lead our clients B2C sales operations at their Johannesburg campus.

This role presents an opportunity to make a meaningful impact on education while driving revenue growth across both contact and distance learning platforms throughout Johannesburg's key educational catchment areas.

Duties & Responsibilities

• Build, lead and manage a motivated sales team including team leaders, schools marketers, and student advisors.
• Set clear targets, manage performance, and monitor activities to ensure revenue objectives are consistently met.
• Execute effective sales strategies aligned with Richfield and AAA's growth objectives.
• Maintain a talent pipeline by collaborating with HR on recruitment and writing vacancy advertisements.
• Organize staffing schedules and shift patterns to optimize team coverage and meet customer demand.
• Monitor, analyze, and plan improvements to team performance.
• Provide coaching, training, and mentorship to sales team members.
• Implement both informal and formal performance management processes as required.
• Assess team leaders and agent performance against KPIs.
• Conduct random monitoring of customer engagements to improve quality and track performance.
• Produce daily reporting dashboards on productivity and sales pipeline.
• Forecast and analyze data against budget figures weekly / monthly.
• Generate comprehensive reports on sales performance and operational costs.
• Ensure inbound leads are actioned within prescribed timelines.
• Maintain up-to-date knowledge of industry developments and market trends.
• Collaborate with marketing department to support lead generation campaigns.
• Develop and manage direct marketing activities.
• Coordinate school outreach initiatives to strengthen Richfield and AAA's presence in education markets.
• Ensure high standards of service delivery to customers.
• Handle complex customer complaints effectively and efficiently.
• Equip sales team with knowledge and skills to address customer inquiries and elevate issues appropriately.
• Oversee onboarding of new agents including product knowledge and systems training.
• Develop existing agents and supervisors with clear development plans.
• Ensure all team members are fully trained on current promotions and offerings.
• Drive continuous improvement and professional across the team.

Desired Experience & Qualification

• Bachelor's degree preferred.
• 2-3 years of B2C sales management experience.
• Proven track record of meeting revenue targets and growing sales.
• Strong team leadership skills with experience developing and motivating sales staff.
• Analytical ability to track performance metrics and implement improvements.
• Experience in the education sector is advantageous.
• Excellent communication and interpersonal skills.

Package & Remuneration

Market related.

Interested?

Interested? Please apply.