Sales Executive - Pet

Oneplan Underwriting Managers (Pty) Ltd.; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading financial services provider in South Africa is seeking a sales professional focused on working with warm leads. The role involves achieving sales targets, managing client portfolios, and maintaining accurate sales records. Candidates should demonstrate strong communication skills and a proven ability to build relationships with clients. This position offers an opportunity for uncapped earnings based on performance.

Qualifications

• Experience in achieving sales targets as per company standards.
• Ability to conduct sales administration accurately and in a timely manner.
• Strong collaboration skills across teams.
• Customer portfolio management capability.

Responsibilities

• Achieve sales targets and conversion ratios as per company standards.
• Complete sales administration records accurately.
• Build and maintain relationships with clients and stakeholders.
• Ensure compliance with company policies and procedures.

Skills

Sales experience

Client relationship management

Communication skills

Ability to work with warm leads

Job description

Main purpose of the job This role will only require you to work with warm leads and gives you the opportunity to write your own uncapped pay check Sales Target Achieve target Conversion rations as per company standards Achieve minimum target number of sales per month as per company standards.

Complete accurate and timely sales administration records.

Submit to the Manager all relevant reports, paperwork, and update on all forward sales activity.

Ensure additional responsibilities are completed as per business requirements.

Maintain and grow existing business by cross selling opportunities.

Keep up-to-date sales records for all existing and prospective accounts on company IT systems.

Ensure that your current customer portfolio is satisfied and that all premiums written are collected within the acceptable parameters (Average Collection rate).

All sales transactions need to be done in accordance with legislative and company standards.

Comply with company policies and procedures.

Follow One Plans standard operating procedures at all time Ensure a high level of client satisfaction through proactive support and active listening Escalate client queries to the relevant department or stakeholder.

Provide accurate information and advice to clients and stakeholders in order to ensure that the client receives the appropriate service.

Build and maintain relationships with clients and internal and external stakeholders Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed Make recommendations to improve client service and fair treatment of clients within area of responsibility Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service Respond efficiently, accurately and ensure client feels supported and valued Educate clients on the value of our products and services Productivity Achieve minutes of call time per day as per company CRM system Achieve % productivity measured through achievement of minutes per weekday and minutes per Saturday (twice per month) Compliance Adherence to Standard Operating Procedures and Quality Assurance.

Ensure quality scores (both Sales and Wrap Up assessments) do not exceed 10% allowance - Calculated total fails vs total assessments for the month.

Work collaboratively Build a culture of respect and understanding across the organisation Recognise outcomes which resulted from effective collaboration between teams Build cooperation and overcome barriers to information sharing, communication and collaboration across the organization Facilitate opportunities to engage and collaborate with internal and external stakeholders to develop joint solutions Self-Management Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained Demonstrate consistent application of internal procedures Plan and prioritise, demonstrating abilities to manage competing demands Demonstrate abilities to anticipate and manage change Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs #J-

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