Sales Executive

Mantis; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A conservation-focused hotel group in Johannesburg is seeking a sales manager to grow and manage the hotel’s client base. The ideal candidate has a degree in hotel management, a minimum of 2 years’ experience in hotel sales, and excellent communication skills. Responsibilities include identifying new markets, developing sales plans, and monitoring performance metrics. This position offers a chance to work in a supportive and growth-oriented environment.

Qualifications

• Minimum 2 years’ experience in hotel sales, preferably at 5-star properties.
• Proven track record of being proactive, detail-oriented, and solutions-focused.

Responsibilities

• Identify new target markets and business opportunities for hotels.
• Build and strengthen relationships with existing clientele.
• Monitor and track sales performance against targets.
• Develop and implement sales and marketing plans.
• Conduct daily sales calls and represent hotels at events.

Skills

Excellent communication

Negotiation abilities

Networking abilities

Organisational skills

Time-management skills

Proactive and detail-oriented

Education

Degree / Diploma in Hotel Management or Business Administration

Tools

Microsoft Office

Hotel property management systems (e.g., Opera Cloud)

Job description

Overview

Mantis is a leading, conservation-focused hotel group with eco‑lodges, waterways and eco‑escapes located all over the world.

Sustainable travellers have been enjoying eco‑tourism, safaris and adventure travel with Mantis since

Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach‑side escape or bustling city, each is an exceptional place for guests to find themselves.

While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass‑produces sameness.

Job Description

Scope of Position: Responsible for growing and managing the hotel's client base to achieve revenue and profitability targets.

Maximise occupancy and average daily rate through effective sales strategies and client relationships.

Oversee sales for rooms, meeting spaces, special events, and catering outlets.

Key Responsibilities

• Identify new target markets and business opportunities for ACCOR properties
• Build and strengthen relationships with existing clientele to ensure continual support and future business
• Monitor and track sales performance against budgeted targets, implementing measures to ensure goals are met
• Develop and implement sales and marketing plans in collaboration with General Managers and ACCOR teams
• Conduct daily sales calls, arrange site inspections, and represent hotels at various events and exhibitions
• Manage and update the hotel database, maintaining accurate records of client contacts and agreements
• Compile and present sales reports and statistics to owners and ACCOR Hotels
• Maintain thorough knowledge of hotel facilities, room types, and package plans
• Assist with site inspections for potential clients and report any operational concerns to the General Manager
• Establish on‑job training programs within the department to meet Brand and Service Standards

General and Other Duties

• Use Department Procedure Manuals as a base for all service procedures training
• Induct new staff into the team, department, and Hotel in the first week of their employment following guidelines
• Ensure that all staff under your control carry out their duties in accordance with the Brand and Service Standards and Procedures Manuals
• Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on
• Abide by Accor policy on EEO and Harassment in the workplace and ensure employees have a workplace free of discrimination, harassment, and victimization
• Maintain high standard of personal appearance and hygiene; ensure uniforms meet hotel requirements and desired image
• Ensure security and protection of guests’ belongings; report any items left behind by guests
• Be committed to the safety of guests at all times and report any suspicious activity in the hotel to the Manager
• Practice safety at all times, including constant awareness of safety hazards
• Perform tasks in any area of the hotel as requested by Management from time to time

Qualifications

• Degree / Diploma in Hotel Management or Business Administration or similar certification
• Minimum 2 years’ experience in hotel sales, preferably at 5‑star properties
• Excellent communication, negotiation, and networking abilities
• Strong organisational and time‑management skills
• Proficiency in Microsoft Office and knowledge of hotel property management systems (e.g., Opera Cloud)
• Proven track record of being proactive, detail‑oriented, and solutions‑focused

Why Work for Mantis / Accor?

We are far more than a worldwide leader.

We welcome you as you are, and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.