Sales Engineer

Pro Tem Recruitment; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency in Gauteng is seeking a technical sales expert to drive growth by providing technical expertise to customers pre- and post-sale. Responsibilities include understanding customer needs, supporting sales processes, and delivering presentations. A degree in engineering and 2–5 years of relevant experience are required. Complex technical information must be explained clearly to stakeholders. Proficiency in CRM software is essential.

Qualifications

• 2–5 years of experience in technical sales or a similar role.
• Industry-specific certifications may be required.

Responsibilities

• Understand customer needs and provide sound technical solutions.
• Support the sales process from lead generation to closing.
• Deliver technical presentations and demonstrations.

Skills

Strong technical understanding

Excellent communication skills

Problem-solving abilities

Negotiation skills

Project management

Proficiency in CRM software

Education

Degree or diploma in Engineering

Sales or business development training

Tools

Salesforce

Intacct

Job description

Job Purpose

To drive sales growth by providing technical expertise to customers before and after the sale.

Responsibilities

• Understand customer needs and provide technically sound solutions to meet them.
• Support the sales process from lead generation and qualification through to closing.
• Deliver technical presentations and demonstrations to potential clients.
• Prepare and follow up on quotations, proposals, and technical documentation.
• Liaise between customers and internal teams (engineering, R&D, production, etc.).
• Maintain a deep understanding of company products, technologies, and applications.
• Attend trade shows, exhibitions, and industry events to promote products/services.
• Collaborate with the marketing team to support product launches and promotions.
• Provide post-sales technical support and ensure customer satisfaction.
• Keep accurate records of sales activity, opportunities, and customer interactions in the CRM system.

Key Skills & Competencies

• Strong technical understanding of the company's products or services.
• Excellent communication and presentation skills.
• Strong problem-solving and analytical skills.
• Ability to explain complex technical information to non-technical stakeholders.
• Negotiation and customer relationship management.
• Project and time management abilities.
• Proficiency in Microsoft Office and CRM software (e.g., Salesforce, and Intacct).

Qualifications

• Degree or diploma in Engineering (e.g., Mechanical, Electrical, Industrial, or related field).
• Sales or business development training is advantageous.
• 2–5 years of experience in technical sales or a similar role.
• Industry-specific certifications or product knowledge may be required.

Key Performance Indicators (KPIs)

Revenue growth and sales target achievement. Lead conversion rate and quote-to-order ratio. Customer satisfaction and retention. Response time to customer inquiries and proposals. Accuracy and effectiveness of technical proposals.